About this role
Job summary
Reporting to the Bowel Cancer Screening Programme Manager via the Lead Administrator, the post holder will assist in the provision of an efficient, effective and comprehensive reception, administrative and clerical service for the Tees Bowel Cancer Screening Service.
Using appropriate technologies and equipment, and taking direction from the Programme Manager and Lead Administrator where appropriate, the post holder will produce work outputs to a high standard of quality that meets the organisations requirements for Information Governance, RMS and CQC, and is in line with all policies, procedures and guidelines relating to the Trust and the Screening Programme.
The Bowel Screening clerical assistant is required to provide comprehensive, efficient and effective administrative and clerical support to the Bowel Cancer Screening Programme. The post holder will deal with the daily processes in ensuring patient pathways are correctly managed within the BCSP and Trust guidelines, and to act as a first point of contact for the Programme Hub and end users.
Main duties of the job
Provide a comprehensive administrative service to the BCSP Team and utilise clerical skills and procedures in order to support the effective delivery of the Screening Programme, whilst assisting the wider screening team throughout participants screening pathway.
Liaise with the multidisciplinary teams within the service and with staff from other departments and external service users, including General Practitioners, Programme participants and their representatives, dealing with queries in a professional and courteous manner consistent with legislation, policies and procedures, taking accurate written messages and passing more complex queries to the relevant person.
Ensure systems and processes are in place to enable national targets to be met as part of the national BCSP, following local and national guidelines.
Make independent judgements involving day to day administrative functions and prioritise workload on a daily basis.
Use efficiently and effectively systems such as National Screening software, Trakcare, Mediviewer, Medilogik, Mediviewer, CRIS, Health Guardian and any other end user software required for both clinical and non-clinical aspects of the role.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Job description Job responsibilities
Reporting to the Bowel Cancer Screening Programme Manager via the Lead Administrator, the post holder will assist in the provision of an efficient, effective and comprehensive reception, administrative and clerical service for the Tees Bowel Cancer Screening Service.
Using appropriate technologies and equipment, and taking direction from the Programme Manager and Lead Administrator where appropriate, the post holder will produce work outputs to a high standard of quality that meets the organisations requirements for Information Governance, RMS and CQC, and is in line with all policies, procedures and guidelines relating to the Trust and the Screening Programme.
The Bowel Screening clerical assistant is required to provide comprehensive, efficient and effective administrative and clerical support to the Bowel Cancer Screening Programme. The post holder will deal with the daily processes in ensuring patient pathways are correctly managed within the BCSP and Trust guidelines, and to act as a first point of contact for the Programme Hub and end users.
Person Specification
Qualifications / Training Essential
GCSE at Grade C or above in Mathematics, or Key Skills at Level 2 in Numeracy or equivalent.
Desirable
IT qualification (ITQ at Level 2 or equivalent)
Qualifications Essential
GCSE at Grade C or above in English Language, or Key Skills at Level 2 in Literacy or equivalent. Typing or Word Processing qualification at RSA II or equivalent. NVQ Level 2 in Business Administration or Customer Care, or equivalent.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Tees & Hartlepool NHS Foundation Trust
Address North Tees University Hospital (Bowel Cancer Screening Department)
Hardwick Road
STOCKTON-ON-TEES
TS19 8PE
United Kingdom
Employer's website https://www.nth.nhs.uk/ (Opens in a new tab)