About this role
Job summary
Key responsibilities include reception duties, preparing and organising patient documentation, supporting patient flow, updating information on EPIC, and liaising with internal departments to ensure timely communication. The role requires excellent communication, customer service, organisational and IT skills, along with the ability to prioritise a varied workload. Previous experience in hospital or medical administration is desirable, though full training will be provided. This is an excellent opportunity for a motivated and caring individual to join a dynamic, supportive team and contribute to the delivery of high-quality maternity services.
Main duties of the job
Main source of administrative support for the ward team.
Admit patients onto the units / ward using patient administration system
Greet visitor's face-to face and respond to requests for basic information.
Accurately and promptly carry out the delegated tasks as directed by the ward team who is professionally accountable for the delivery of care.
About us
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description Job responsibilities
View patients on admissions window in Epic and mark as admitted.
Arrange/request/book outpatient appointments.
Arrange ambulance transport for patients being discharged or routinely transferred to another hospital.
Maintain a safe environment ensuring the clinical area is clean and tidy.
Receive new patients, direct visitors, and provide information to and from medical staff, and patients, daily Be a point of communication for all staff
Answer telephone and action messages Maintain standards identified within the ward/clinical area.
Take responsibility for own actions
Support the collection of data re admissions, discharges
Assist in the admission process, ensuring all the correct information and documentation is provided and then entered into the relevant computer systems
Person Specification
Essential and Desrirable Essential
Educated to GCSE level or equivalent
Desirable
Planning and organising straightforward tasks Experience of using IT packages Understanding of confidentiality Excellent communication and interpersonal skills.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name King's College Hospital NHS Foundation Trust
Address King's College Hospital NHS Foundation Trust
Denmark Hill
London
SE5 9RS
United Kingdom
Employer's website https://www.kch.nhs.uk/ (Opens in a new tab)