About this role
Job summary An exciting opportunity has arisen for a Band 2 Clerical Officer/Receptionist to join the Obstetrics administrative team within Womens Services at Leeds Teaching Hospitals NHS Trust. Working across maternity areas at Leeds General Infirmary and St Jamess University Hospital, you will support all areas of Obstetrics Outpatients department by providing a high-quality clerical and reception service and acting as a welcoming first point of contact for patients, visitors and colleagues.
Main duties of the job You will process patient correspondence and documentation, update information accurately on Trust systems, respond to enquiries and support the smooth day-to-day running of the service. We are looking for a friendly, reliable and organised individual with good communication and IT skills, a flexible approach and a commitment to delivering an efficient, confidential and patient-centred service.
About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.
Our vision is to provide the highest quality specialist and integrated care.
We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.
Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Job description Job responsibilities Why you should join our Team
Join a welcoming and supportive Obstetrics administrative team within Women’s Services, working alongside experienced administrative and clinical colleagues who share a commitment to safe, efficient and compassionate care. We value teamwork, open communication and mutual respect, and every colleague plays an important part in delivering a positive experience for patients and families.
This is a varied and rewarding opportunity to build your NHS career in a busy maternity service. You will receive training and support to develop your knowledge and confidence, be encouraged to contribute ideas and improve how we work, and become part of a team where colleagues support one another and every contribution is valued
What you will bring to the role You will bring a friendly, professional and patient-centred approach, with good interpersonal and communication skills and the confidence to assist patients, relatives, colleagues and external contacts. You will be reliable, trustworthy and motivated to learn, with a flexible and adaptable approach to duties and working practices.
You will be computer literate and able to work accurately with patient information, correspondence and departmental systems. You will organise and prioritise your workload, work independently within agreed guidelines and contribute effectively as part of a multidisciplinary team. Previous administrative, clerical or customer-facing experience would be an advantage, although training will be provided.
You will understand the importance of confidentiality, accurate record keeping and delivering a courteous, timely service. A willingness to complete role-specific, mandatory and in-service training is essential.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications Essential
Please click apply to view applicant criteria
Desirable
Please click apply to view applicant criteria
Experience Essential
Please click apply to view applicant criteria
Desirable
Please click apply to view applicant criteria
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Leeds Teaching Hospitals
Address Cross Site
Leeds
West Yorkshire
LS1 3EX
United Kingdom
Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)