About this role
Job summary
An opportunity has arisen for a highly motivated and enthusiastic individual to join the HIV Services administration team at the Royal Cornwall Hospitals Trust . You will need to provide an efficient and comprehensive administrative service and should have previous secretarial and administrative experience. Excellent organisational skills are required as is the ability to work under pressure, prioritise workloads and work to deadlines.
Excellent communication skills are required and the post holder will need to have the ability to liaise with staff at all levels and work effectively and efficiently as part of a team. This is a busy role and the post holder will need to have a flexible approach to work and be able to use their own initiative.
Main duties of the job
o First point of contact for service users, ensuring efficient and sensitive communication with patients and other health professionals.o Provide a confidential and welcoming reception service for patients at The Hub.o Responsible for processing confidential information and accurate coding of data.o Assist with secretarial and administrative support to the HIV team.
About us
Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that rises significantly during peak visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:
Royal Cornwall Hospital in Truro St Michael's Hospital in Hayle West Cornwall Hospital in Penzance As a teaching hospital, we are proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals while continually strengthening our own services.
Education and lifelong learning are central to who we are. The Knowledge Spa, located on the Royal Cornwall Hospital site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams who support the care of more than half a million people every year.
We are driven by one clear ambition - Outstanding Care for One and All - care that's safe, kind and high-quality, for every patient and every staff member. We are RCHT.
Job description Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person Specification
Qualifications Essential
Minimum of two GCSE "O" Level or equivalent level of general education to include English and Maths at Grade A-C
Desirable
Administration qualification
Experience Essential
Proven Administration/secretarial experience, or demonstrable transferable experience Good communication skills and attention to detail
Desirable
Previous NHS experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Cornwall Hospitals Trust
Address Treliske Hospital
Royal Cornwall hospital
Truro
TR1 3LJ
United Kingdom
Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)