About this role
Job summary Job overview
Provide a brief summary of the role, its purpose within the team or department, and how it contributes to the wider organisation. This should be a high-level overview that gives candidates a clear idea of what the job is about.
Example: This role supports the delivery of high-quality patient care by providing [insert key function, e.g., administrative, clinical, or technical] support within the [insert department/team]. The post holder will work closely with colleagues to ensure services run smoothly and efficiently.
Main duties of the job Main duties of the job
List the key responsibilities and tasks the post holder will be expected to carry out. Use bullet points for clarity and focus on the core aspects of the role.
Example:
Deliver day-to-day [insert relevant duties, e.g., patient care, administrative support, data entry]. Liaise with internal and external stakeholders to support service delivery. Maintain accurate records and ensure compliance with Trust policies. Participate in team meetings and contribute to service improvement initiatives.
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex.
We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Job description Job responsibilities
Job overview
Provide a brief summary of the role, its purpose within the team or department, and how it contributes to the wider organisation. This should be a high-level overview that gives candidates a clear idea of what the job is about.
Example: This role supports the delivery of high-quality patient care by providing [insert key function, e.g., administrative, clinical, or technical] support within the [insert department/team]. The post holder will work closely with colleagues to ensure services run smoothly and efficiently.
Main duties of the job
List the key responsibilities and tasks the post holder will be expected to carry out. Use bullet points for clarity and focus on the core aspects of the role.
Example:
Deliver day-to-day [insert relevant duties, e.g., patient care, administrative support, data entry]. Liaise with internal and external stakeholders to support service delivery. Maintain accurate records and ensure compliance with Trust policies. Participate in team meetings and contribute to service improvement initiatives. Detailed job description and main responsibilities
Expand on the duties listed above, providing more context and detail. This section should give a comprehensive view of what the role entails, including any specific expectations, standards, or working conditions.
Example: The post holder will be responsible for managing their own workload, prioritising tasks effectively, and ensuring deadlines are met. They will be expected to work independently as well as part of a team, demonstrating flexibility and a commitment to high standards. The role may involve working across multiple sites and requires excellent communication and organisational skills.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High-Cost Area Supplement
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,870 and a maximum payment of £6,137) pro rata for part time staff.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:
We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
For an informal chat or to arrange a visit, please contact:
Email: [email protected]
Person Specification
Qualifications Essential
Please refer to the Job Description for further details.
Desirable
Please refer to the Job Description for further details.
Experience Essential
Please refer to the Job Description for further details.
Desirable
Please refer to the Job Description for further details.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NELFT North East London Foundation Trust
Address Mellmead House
Wanstead
London
E11 2DH
United Kingdom
Employer's website https://www.nelft.nhs.uk/ (Opens in a new tab)