About this role
Job summary
We are looking for a friendly, caring and organised GP Receptionist to join our welcoming practice team. Youll be the first point of contact for our patients, providing a professional and compassionate service while supporting the smooth running of the practice. If you enjoy helping people, working as part of a team and making a real difference to patients experience, wed love to hear from you!
Hours available: Monday-Friday 10:30am - 18:30pm
Main duties of the job
Welcoming and assisting patients both face-to-face and over the telephone
Booking and managing appointments
Handling patient enquiries and signposting appropriately
Processing prescriptions and administrative requests
Maintaining accurate patient records and confidentiality
Liaising with clinicians and the wider practice team
Supporting the smooth and efficient running of reception and the practice
About us
Middleton Health Centre is run by Hope Citadel Healthcare, we are a team of GP practices that are looking to bring transformation in individuals, families and communities through whole-person centered healthcare.
Job description Job responsibilities
Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.
The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will have good IT skills and be brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred.
Person Specification
Experience Desirable
Experience of working in primary care Experience of working in a GP practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hope Citadel Healthcare CIC
Address Hill Top Surgery
Fircroft Road
Oldham
OL8 2QD
United Kingdom
Employer's website http://www.hopecitadel.org.uk/ (Opens in a new tab)