About this role
Job summary
The Tutbury Practice is looking for an organised, motivated and reliable Administrator to join our friendly and dedicated practice team.
This is a varied and important role within the practice, supporting the clinical and administrative teams to ensure that patients receive safe, effective and well-coordinated care.
The successful candidate will be someone who is able to work independently, manage competing priorities and maintain a high level of accuracy and confidentiality. Previous experience within an NHS or GP practice environment would be advantageous, although we would welcome applications from candidates with strong transferable administrative skills.
The role will be for 25 - 30 hours per week, worked across 5 days Monday to Friday, with working hours to be agreed with the successful candidate.
The postition is subject to a DBS check and occupational health asssessment.
Main duties of the job
QOF recalls managing patient recalls and follow-up.QOF reports running and monitoring QOF reports to support target achievement.GP2GP processing incoming and outgoing patient records.Registrations and deductions processing patient registrations, deductions and related administration.Referrals processing referrals and ensuring accurate record keeping.Scanning scanning and filing clinical and administrative correspondence.Coding accurately coding clinical information onto patient records.Summarising summarising new patient medical records.Safeguarding administration supporting safeguarding processes and records.Learning Disability (LD) administration supporting LD registers, recalls and administration.Severe Mental Illness (SMI) administration supporting SMI registers, reviews and recalls.Carers administration maintaining the carers register and associated recalls.Gold Standards Framework (GSF) providing administrative support for GSF patients.Blood pressure administration supporting blood pressure monitoring and recalls.Culling reviewing and culling patient records in line with guidance.Shared Care rejection administration processing shared care rejections, tracking actions and updating records.
About us
The Tutbury Practice is a friendly semi-rural GP surgery located in the village of Tutbury, providing high-quality primary care to a patient population of approximately 8,500. We proudly serve patients from Tutbury and the surrounding areas, including Rolleston, Hatton, and Stretton.
Our clinical team is made up of three GP partners and three salaried GPs, supported by a skilled multidisciplinary team that includes a Clinical Pharmacist, Pharmacy Technician, nurse practitioner, and first contact physiotherapist. We are also fortunate to have a friendly, experienced nursing team, alongside a dedicated administration and reception team who play a vital role in supporting patient care.
The practice operates a total digital triage system using accuRx, enabling efficient access to care and streamlined patient communication. We use EMIS Web and Docman to support safe, effective clinical practice and document management.
The Tutbury Practice is a training practice for GP registrars and medical students and is an active research practice, contributing to research that helps improve patient care locally and nationally. We hold regular clinical and practice meetings to support teamwork, learning, and service development, and we consistently achieve high QOF outcomes.
Overall, we are a supportive, forward-thinking practice with a strong team ethos, committed to delivering excellent care to our local community.
Job description Job responsibilities
This role provides comprehensive administrative support to the practice, including managing patient recalls, QOF activity, registrations, referrals, records management, coding, summarising, safeguarding, and maintaining key patient registers. The postholder supports efficient patient record administration, clinical governance processes, and day-to-day operational tasks to ensure high-quality patient care and practice performance.
Person Specification
Experience Essential
Experience of working within general practice, primary care or the NHS.
Desirable
Knowledge or experience of GP clinical systems and processes, including QOF, GP2GP, referrals, coding, summarising and patient recalls, would be particularly beneficial.
Qualifications Essential
GCSE grade A to C in English and Maths or equivalent
Additional Skills Required Essential
Highly organised with excellent attention to detail. Able to manage their own workload and prioritise competing demands. Confident working independently as well as part of a wider team. Reliable, conscientious and committed to providing a high standard of work. Able to work accurately and efficiently under pressure. Confident using IT systems and able to learn new systems quickly. A clear and professional communicator. Able to maintain strict confidentiality at all times. Patient-focused and committed to providing a high standard of service. Flexible and willing to support colleagues and the wider practice team when required.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Tutbury Practice
Address Monk Street
Tutbury
Burton on Trent
Staffordshire
DE13 9NA
United Kingdom
Employer's website https://www.tutburypractice.co.uk (Opens in a new tab)