About this role
Job summary
Pharmacy Support Worker - Stores and Distribution
Department: Pharmacy
Band 2 £25,272 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working.
An exciting opportunity has arisen for an experienced, dynamic and enthusiastic Pharmacy Support Worker, to join the Stores and Distribution Team at Milton Keynes University Hospital. Are you a motivated individual with excellent communication and organisational skills who is dedicated to working as part of a team? If so, now is your chance to contribute your skills and knowledge to Milton Keynes University hospital.
This post will involve picking, packing and receipting of orders, stock rotation and ward supply including extended services.
Working as part of a team the role will involve lifting and moving of heavy items with appropriate training. Weekend & Bank Holiday working as part of a roster.
Please note that we are not able to offer sponsorship for this role.
'We care We communicate We collaborate We contribute'
Interview date: 5 October 2026
Main duties of the job
'7.10 out of 10 feel they experience a safer workplace and focus on wellbeing, supporting one another and prioritising over all wellbeing, this scoring has increased from last year.' ''NHS Survey, 2024''
To perform, under supervision, all types of pharmaceutical work appropriate to the level of knowledge and experience, to participate in the provision of pharmaceutical services to our patients and staff. To provide accurate, efficient, and high-quality supply service to the trust and external customers ensuring the continued quality of products, maintaining the standards required for wholesale supply, as required by the Medicines and Healthcare Regulatory Authority.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
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Job description Job responsibilities
Stock shelves in the Inpatient Pharmacy, Outpatient Pharmacy, and any other required location ensuring that stock is kept clean, tidy, in the correct place and used in order FEFO (first expiry first out). Carry out regular stock checks of medicines stored within these areas reporting any discrepancies to the Procurement Pharmacy Technician. Receive and process orders for medicines from wards and departments. Visit wards and departments on a schedule, to order stock (top up). Deal with ad hoc requests for stock supply as they arise from wards/departments and outside clinics. These may be urgent and will need to be prioritised appropriately. Input data into the Pharmacy computer system to ensure that all appropriate records are made and kept up to date. Investigate and resolve delivery discrepancies, liaising with invoicing staff, making appropriate records of all investigations and outcomes.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge Essential
GCSE (or equivalent) at Grade C or above for English & Maths
Desirable
NVQ Level 2 in Pharmacy Services Valid driving licence Good Distribution Practise qualification
Experience Essential
Team working
Desirable
Experience of pharmacy or other customer focused service Experience of working with formal procedures JAC Pharmacy Computer System Previous experience of picking and packing orders for dispatch
Skills Essential
Excellent attention to detail Good numerical skills Good communication & IT skills (e.g. Excel, Microsoft NAV etc.) Ability to complete the Level 2 Certificate in Pharmacy Service Skills Ability to work flexibly and prioritise Methodical and efficient Analytical and problem-solving abilities Able to work safely and effectively under pressure and/or minimal supervision Safety/security awareness
Desirable
Customer service skills Understanding of stock control An understanding of applicable regulations, standards and best practices
Personal and people development Essential
Proactive attitude to ongoing training, development and assessment Responsible, flexible & professional in behaviour Courteous in manner
Communication Essential
Able to communicate in a clear and concise manner to a level where drug names can be accurately received, recorded, and given, as part of the role. Ability to write/notate in a clearly legible style. Be able to work both within a team and individually to achieve targets and deadlines.
Specific requirements Essential
Able to perform the duties of the post with reasonable aids and adaptations Ability to travel to external customers and suppliers when required
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Milton Keynes University Hospital NHS Foundation Trust
Address Pharmacy (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)