About this role
The University of Warwick is one of the UK’s leading research-intensive universities, recognised globally for academic excellence, innovation and collaboration. With a community of more than 40,000 students and staff, the University continues to invest in its digital capabilities to support world-class education, pioneering research and an exceptional campus experience. The University of Warwick’s Information and Digital Group (IDG) has partnered with WEG Senior and Leadership / WEG Executive Search and Selection, formerly SearchHigher, to appoint an IT Service Director . About the Role The IT Service Director is a senior leadership role within IDG, responsible for shaping and delivering a high-performing, user-centred IT service experience for more than 42,000 students and staff. You will lead the University’s customer service strategy, stakeholder engagement model and IT service delivery capability, ensuring services are reliable, accessible, resilient and aligned with strategic a...