About this role
Primary Responsibilities:
• Uphold Martco vision and values: respect, integrity, commitment, honesty, excellence, and stewardship
• Develop a strong understanding of the company's products, manufacturing capabilities, product specifications, applications, pricing considerations, and customer markets
• Build and maintain positive relationships with existing and prospective customers through regular communication and responsive service
• Support assigned customer accounts and progressively assume responsibility for account management and sales activities
• Assist customers with product availability, specifications, pricing, order status, delivery expectations, and other sales-related needs
• Identify potential sales opportunities within existing accounts and prospective markets
• Partner with senior sales team members to learn account management, negotiation, pricing, forecasting, and customer development strategies
• Assist with preparing quotes, pricing information, sales proposals, and other customer communications
• Monitor market conditions, customer activity, competitive products, and industry trends and communicate relevant information
• Coordinate with manufacturing, logistics, customer service, credit, and other internal departments to support customer commitments and resolve issues
• Develop an understanding of production capabilities and inventory levels to effectively align customer needs with available products
• Maintain accurate customer, sales, pricing, and activity information within applicable systems
• Participate in customer visits, industry events, trade shows, and other business development activities as needed
• Respond to customer concerns promptly and work collaboratively with internal teams to identify appropriate solutions
Job Experience:
• Bachelor’s degree in business, Marketing, Sales, Forestry, Wood Products, Supply Chain, or a related field preferred; equivalent relevant education and experience may be considered
• Previous experience in wood products, building materials, manufacturing, distribution, or a business-to-business sales environment
• Ability and willingness to develop knowledge of wood products, manufacturing processes, industry terminology, product specifications, and applicable markets
• Basic understanding of sales principles and customer relationship management
• Proficiency with Microsoft Office applications and the ability to learn CRM and other business systems
• Ability to analyze basic sales, pricing, inventory, and customer information
• Willingness and ability to travel to customer locations, manufacturing facilities, trade shows, and industry events as required
• Valid driver's license and ability to meet applicable company travel requirements
Behavioral Skills:
• Strong communication skills
• Create and maintain positive relationships
• High level of emotional intelligence
• High level of professionalism and business acumen
• Demonstrate curiosity and the ability to quickly learn and apply new concepts
• Thorough, organized. and attentive
• Resilient and adaptable
• Ethical and respectful in all business dealings
Benefits
Some of the benefits our team members enjoy include the following:
• Healthcare - Legacy Health & Wellness and Legacy Pharmacy
• Wellness Program
• Flexible Spending Account
• Additional Insurance
• Paid Time Off
• Retirement
• Chaplaincy Services
• Education
RoyOMartin is an Equal Opportunity Employer.