About this role
Retail Sales Associate B 600000 Summary: The Retail Sales Associate is responsible for providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Lead Retail Sales Associate or the Store Manager / Assistant Store Manager. Essential Functions: · Performs all functions relating to the handling of merchandise or cash in accordance with · corporate policies · Administers all point of sale opening and closing procedures in accordance with corporate policy · Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind · Ensures that all customers receive receipts on all purchases · Communicates all merchandise needs or issues to appropriate supervisors · Contributes to the overall display and presentation efforts within the store environment, including · stocking/replenishing merchandise, following visual merchandising guidelines, and general store · housekeeping duties · Participates in physical inventory counts as required Minimum Qualifications, Knowledge, Skills, and Work Environment: · Customer service and cash handling experience preferred · Requires the ability to speak, read and comprehend instructions, short correspondence, and · policy documents, as well as converse comfortably with customers · Requires the ability to lift and/or move up to 40 lbs · Requires the ability to bend, twist, and stand to perform normal job functions · Experience in retail merchandise sales preferred