About this role
Purpose Statement To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings. Experience Minimum: Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment. Experience of managing a complex portfolio of business customers with a service and financial analysis focus. Significant experience in preparing and motivating Credit applications Cost control and sales management Ideal: 1-2 years managerial /leadership experience 1-2 years managing a small business centre Qualifications (Minimum) A relevant tertiary qualification in Business Management or Finance Qualifications (Ideal or Preferred) Bachelor's Degree in Business Management or Finance Knowledge Minimum: Principles and practices of business economics and the current business economic environment. Customer relationship management (CRM) principles and techniques Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. General banking practices and procedures. Knowledge of competitor product offerings/ channels/ operational and marketing tactics. Credit principles and practices, including an understanding of credit application, securities Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). Able to extract, analyse and apply CRM insights to influence the client management approach and strategy General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market Ideal: Features, benefits and value propositions of the respective company product/service offerings. Multi-level products available and pricing structures Current taxation laws as they apply to customers. A good knowledge of administration processes and procedures pertaining to Business Banking transactions Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific) Skills Interpersonal & Relationship management Skills Analytical Skills Negotiation skills Problem solving skills Computer Literacy (MS Word, MS Excel, MS Outlook) Commercial Thinking Skills Strategic Thinking Skills Communications Skills Influencing Skills Attention to Detail Decision making skills Conditions of Employment Clear criminal and credit record Willingness to work flexible hours (including Saturdays and Public Holidays)