About this role
• Prepares instructions for test methods and procedures, quality control, and maintenance procedures. • Examines test samples and reads measuring instruments, blueprints, schematics, wiring diagrams, and operational instructions. • Develops operating, maintenance, and test procedures based on laboratory procedures, standards and safety policies. • Assists in scheduling, assigning, reviewing and coordinating workflow to assure proper utilization of staff. • Directs the daily activities of designated staff. • Collaborates with supervisor on staffing levels, performance appraisals and merit ratings of staff. • Ensures company policies are followed in the lab areas. • Designs, adapts or directs the building of test setups and equipment to new situations, based on analysis of test specifications and engineering personnels requests and instructions. • Prepares purchase and material requisitions. • Recommends solutions to observed test problems. • Performs routine maintenance of designated test equipment and laboratory area. • Operates with minimal supervision within defined limits of responsibility. • Communicates with engineering personnel to receive instructions, convey data and determine equipment availability and with clients during test setup and performance to demonstrate or otherwise illustrate equipment test methods and/or discuss test results. • Communicates with UL field representatives to discuss follow-up tests, samples, equipment, methods and/or results. • Communicates with plant department personnel to offer suggestions pertinent to equipment needs and to arrange for delivery of samples from receiving dock. • Records observed or calculated data on appropriate UL forms and prepares data sheets and reports. • Develops training seminars and may assist in training laboratory staff subordinates. • Plans tests, evaluates test results and reports opinions and interpretations. • May assist PDEs and/or Engineering to modify existing methods or develop and validate new test methods. • Assists in developing annual budgetary goals, capital expenditure budget for laboratory equipment, and tactical plans for the assigned laboratory section. • Integrates continuous improvement concepts and techniques into all aspects of the job. • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. • Performs other duties as directed.
• Possess comprehensive knowledge of footwear testing standards and methods, including SATRA, ASTM, ISO, and DIN requirements. • Supervise, monitor, and follow up on footwear testing activities performed by laboratory technicians to ensure compliance with approved test methods and procedures. • Review worksheets and test requests to verify correct test methods, specifications, and instructions, and provide clear technical guidance to technicians prior to testing. • Organize and conduct training programs for laboratory staff related to mechanical and physical testing procedures for footwear in accordance with industry standards. • Distribute samples and provide detailed work guidelines to the respective technicians, ensuring execution of designated tests as per submitted information, procedures, and client requirements. • Ensure the accuracy of test results, calculations, and evaluations performed by the footwear testing team and verify results with necessary raw data and attachments before report generation. • Upload test results, raw data, and related information into the laboratory management system in accordance with test methods and buyer/client instructions. • Ensure implementation of updated test methods, standards, and client-specific instructions within the footwear testing team. • Monitor and ensure adequate test capacity, consumables availability, equipment readiness, and test status in the assigned testing areas. • Perform footwear tests personally when required, considering workload distribution and the absence of concerned technicians to maintain testing continuity. • Conduct correlation testing within the footwear laboratory to ensure consistency and reliability of test results. • Demonstrate footwear test procedures to auditors, clients, and visitors, ensuring clear technical explanation and compliance with standards. • Maintain full compliance with ISO/IEC 17025 requirements and report laboratory activities and issues directly to the Physical Laboratory Manager. • Promote teamwork and cooperation within the laboratory, support training of new team members, and ensure a clean, safe, and positive working environment. • Strictly follow all safety rules and procedures, ensuring personal protection and compliance with safety instructions. • Adhere to all laboratory rules, regulations, and company policies at all times. • Verify the authorization status, calibration labels, and operational condition of testing equipment before use. .
• Some University education in Engineering or a related discipline plus eight years directly related experience. • Demonstrated ability to manage multiple projects while maintaining high quality and exceptional customer service. • Demonstrated ability to successfully partner with Engineering and other Laboratory personnel to complete projects in a timely manner with high quality. • Demonstrated ability to analyze special testing needs. • Demonstrated ability to coach and mentor more junior laboratory staff. • Highly effective written and verbal communication skills and ability to interact with customers. • Proven ability to be innovative and creative. • Desire to work in a team-oriented environment. • Ability to use Microsoft Office suite is a must. • Ability to incorporate automation into day-to-day testing.