About this role
NeoWork is hiring an Operations & Administrative Coordinator to provide administrative and operational support for a professional services firm. This is a remote, independent contractor role supporting billing, invoicing, workflow processes, and team coordination during fast-paced operational cycles including tax season and extension season.
Responsibilities
Manage billing and invoicing processes end-to-end, owning accuracy, timeliness, and reconciliationSupport high-volume administrative workflows during peak operational periods including tax season and extension seasonCoordinate multi-step workflow processes and ensure timely task completion across team initiativesMaintain, update, and distribute communication templates across the teamSupport client communications and coordinate team scheduling needsManage administrative systems and cloud-based tools, working within client-provided remote desktop environmentProactively identify process improvements and operational bottlenecksEscalate only critical blockers while owning routine operational decisions independentlyRequirements
Proven experience in administrative or operations support within a professional services environmentDemonstrated expertise in billing and invoicing management, comfortable owning this process end-to-endAbility to manage high-volume administrative workflows and prioritize competing deadlines during peak periodsExperience supporting multi-step workflow processes with attention to detail and timely completionExperience maintaining and distributing communication templates across distributed teamsComfort working within structured systems including cloud-based tools and virtual desktop environmentsDemonstrated ability to absorb information once and execute independently without repeated instructionsComfortable operating in fast-paced environments where speed and ownership are expectedBenefits
We offer health insurance for contractorsHoliday Extra PayThe work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.We prioritize the mental health of our team members and offer mental health days to support their well-being.In addition to the base salary, performance-based incentives are provided.There is an annual review and appraisal process in place.There are ample opportunities for professional growth and advancement within the company.