About this role
We are seeking a proactive and technically skilled Cloud Administrator III to join a global leader in automation systems and solutions. This senior-level role is responsible for administering, securing, and continuously improving the Microsoft 365 and Azure ecosystem while serving as a technical leader for endpoint management, identity services, security operations, and compliance.
You'll analyze business requirements, propose solutions, and play a critical role in enabling a secure, productive, and modern employee experience across a hybrid workforce spanning multiple locations.
Key ResponsibilitiesMicrosoft 365 Platform Administration
Administer and support the full Microsoft 365 E5 ecosystem (Exchange Online, Teams, SharePoint Online, OneDrive for Business, collaboration services)Manage licensing, provisioning, service health, and governanceSupport Teams Voice and collaboration technologiesLead modernization efforts to improve employee productivity and digital workplace experiencesIdentity & Access Management
Administer Microsoft Entra ID and hybrid identity environmentsManage Conditional Access policies, authentication methods, MFA, and identity security controlsSupport full lifecycle management (onboarding, role changes, offboarding, access reviews)Administer security groups, distribution groups, dynamic groups, and guest B2B collaborationSupport passwordless initiatives including Windows Hello for Business and modern authenticationEndpoint Management & Device Administration
Administer Microsoft Intune and Endpoint Manager platformsDesign and maintain compliance policies, configuration profiles, security policies, Windows Update rings, and Autopilot deploymentsManage Windows 11, Android, iOS, and macOS endpoints throughout their lifecycleTroubleshoot enrollment, compliance, provisioning, application deployment, and endpoint security issuesContinuously improve automated provisioning and endpoint lifecycle processesSecurity Operations & Microsoft Defender
Administer Microsoft Defender technologies (Endpoint, Office 365, Identity, Cloud Apps)Investigate and respond to security alerts, incidents, suspicious activity, and endpoint-related risksParticipate in vulnerability management and remediation effortsDevelop endpoint hardening standards and security baselinesCollaborate with IT leadership and security teams to improve organizational security postureCompliance & Microsoft Purview Administration
Support and administer Microsoft Purview compliance technologies (sensitivity labels, DLP, retention policies, audit logging, eDiscovery, data classification, Compliance Manager, Insider Risk Management)Support regulatory, audit, and governance initiativesAssist with documentation and evidence collection for compliance programsHelp develop scalable processes for protecting company data while maintaining productivityMicrosoft Copilot Administration & Adoption
Support governance and deployment of Microsoft Copilot technologiesManage licensing, assignment, usage monitoring, and administrative controlsMonitor usage trends and recommend optimization strategiesAzure Administration
Support administration of Microsoft Azure resources (virtual machines, storage accounts, Azure Backup, networking, monitoring)Assist with cloud modernization initiatives and hybrid infrastructure integrationSupport business continuity and disaster recovery initiativesInfrastructure & Operational Support
Serve as an escalation resource for complex Microsoft 365, identity, endpoint, and security issuesCollaborate with Systems, Network, AI, and Cybersecurity teams on infrastructure and incident responseSupport Windows Server environments (Active Directory, Group Policy, DNS, DHCP)Manage Hyper-V administration, business continuity, and disaster recoveryParticipate in after-hours maintenance as requiredLead and coordinate disaster recovery initiativesAutomation & Continuous Improvement
Develop automation solutions using PowerShell, Microsoft Graph API, Power Platform, and Azure automationImprove onboarding, offboarding, provisioning, patching, reporting, and operational workflowsCreate and maintain technical documentation, knowledge articles, standards, and proceduresIdentify opportunities for operational efficiency improvementsMentor support staff and share technical expertiseRequirements
Bachelor's degree in Information Technology, Computer Science, or equivalent work experienceMinimum 5 years of progressive IT experience with increasing responsibility for Microsoft technologiesMinimum 3 years administering Microsoft 365 in an enterprise or multi-site business environmentStrong hands-on experience with: Microsoft 365 administrationMicrosoft IntuneMicrosoft Entra IDMicrosoft DefenderPowerShell automationWindows endpoint management
Experience supporting hybrid on-premises and cloud environmentsStrong troubleshooting methodology and root-cause analysis skillsExcellent communication, documentation, and customer service skillsAbility to prioritize competing priorities and manage multiple initiativesAbility to work independently while collaborating across IT, cybersecurity, and business teams
Preferred Qualifications & CertificationsStrong understanding of Microsoft 365 security and compliance best practicesExperience with Microsoft Purview administrationExperience supporting Microsoft Teams VoiceUnderstanding of modern endpoint management, Autopilot, endpoint security, and device complianceFamiliarity with Azure administration, Windows Server, Hyper-V, identity governance, and ITIL service managementPowerShell scripting experience (strongly preferred)Experience supporting Microsoft Copilot or AI-enabled productivity platforms
Preferred Certifications:
MS-102: Microsoft 365 AdministratorMD-102: Endpoint AdministratorSC-300: Identity and Access AdministratorSC-200: Security Operations AnalystAZ-104: Azure AdministratorCompTIA Security+Benefits
We offer health insurance for contractorsHoliday Extra PayThe work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.We prioritize the mental health of our team members and offer mental health days to support their well-being.In addition to the base salary, performance-based incentives are provided.There is an annual review and appraisal process in place.There are ample opportunities for professional growth and advancement within the company.