About this role
Job Description:
Principal Systems Analyst
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
The Principal Systems Analyst serves as a strategic liaison across business, product, and engineering teams, ensuring alignment between technology solutions and business objectives. As a key member of the delivery team, you will help shape the technical product vision, architecture, and solution design.
You will develop a deep, end-to-end understanding of existing applications and business processes to define requirements and design solutions for modern and emerging technologies. In this role, you will translate complex business needs into scalable, actionable solutions for highly collaborative, cross-functional, and geographically distributed engineering teams.
As a principal-level contributor, you will lead complex systems analysis efforts, influence decision-making across stakeholders, and deliver strategic recommendations that address critical business challenges and opportunities. You will also coordinate release activities, manage dependencies across teams, and play an active role in delivery planning and execution.
Key Responsibilities
Serve as the primary liaison between business, product, and engineering teamsLead systems analysis efforts for complex, cross-functional initiativesTranslate business requirements into clear, actionable technical specifications and user storiesPartner with engineering and architecture to drive solution design and implementation approachesBuild deep expertise in existing applications, workflows, and business processesIdentify and drive opportunities for modernization, optimization, and automationInfluence stakeholders and provide strategic, data-informed recommendations aligned with business goalsCoordinate release planning and manage cross-team dependencies in fast-paced environmentsFacilitate and contribute to team rituals such as planning sessions, backlog refinement, and retrospectivesProactively identify and help remove delivery impediments to improve team effectiveness The Expertise and Skills You Bring
Bachelor's degree with 9 years of experience in business and/or systems analysis within a software development environmentStrong experience with software development practices, tools, and collaboration platforms (JIRA, Confluence, SharePoint)Excellent written and verbal communication skills, with the ability to engage stakeholders and elicit detailed requirementsAdvanced analytical skills with the ability to evaluate existing systems and recommend scalable, effective solutionsProven ability to manage multiple priorities in a fast-paced, collaborative environmentExperience developing detailed requirements, user stories, and supporting documentationStrong consulting mindset with the ability to ask insightful questions and uncover underlying business needsAbility to clearly communicate technical concepts to both technical and non-technical audiencesExperience with process modeling, workflow design, and system/architecture diagramming (e.g., Visio or similar tools)Familiarity with data analysis and modeling, including SQL and working with large datasetsExperience with data formats and tools such as XML, JSON, Postman/Insomnia, and relational databasesHighly adaptable, self-motivated, and able to quickly learn new technologies and business domains Preferred Qualifications
Background in workflow and process optimizationExperience supporting BPM or workflow automation platforms The Team
The WI Automation and Workflow Solutions team is a group of technologists and BPM experts focused on modernizing and transforming Workplace Investing operations. We build cloud-based applications to replace legacy systems and advance workflow transformation through modern BPM platforms-enabling scalable, efficient, and future-ready operations.
Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information Technology Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.