About this role
Hi, we're Oscar. We're hiring an Associate Manager, CG&A to join our CG&A/MPCT team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: The Associate Manager, Member & Provider Escalations leads and develops a team dedicated to operational excellence. This role will resolve complex escalations, eliminate process roadblocks and partner cross-functionally across upstream and downstream teams to solve root business challenges. You will report into the Associate Director, Member & Provider Escalations | Director, Member & Provider Lifecycle. Work Location: This is a remote position, open to candidates who reside in Florida. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybri