About this role
Do you want to help build a company with the capacity to disrupt whole industries and take on environmental issues on a global scale? Matter. is a VC backed Cleantech scale-up and has an opportunity for an experienced Field Engineer to play a key role in delivering high-quality engineering projects from build through to start-up. This role offers the opportunity to work on complex industrial filtration systems, ensuring they are installed correctly, commissioned safely, and perform to specification. If you thrive on site-based work and take pride in seeing projects through to completion, we’d like to hear from you. Job Title: Field Engineer Location: Central Bristol, Hybrid, with extensive travel requirements of up to 50% Salary Range: £47,970 – £69,290 per annum Matter. are innovators in water filtration, developing pioneering filtration technology to capture microplastics and cut carbon emissions. You will be working on some of the biggest challenges of our time, removing micropollutants from the world’s waterways. Through brilliant design thinking, powerful partners, and impatience to make what we do matter, our mission is to transform industries through technology that empowers customers and protects the planet. We pride ourselves on our amazing technology and passion for wanting to change things, but fundamentally what we are most proud of is our people. For us, people are everything. It’s what makes a company, not the mission written on the wall or the fancy building we work in. Our people represent us, our values and why we do what we do. The Opportunity As Field Engineer, you will play a key role in driving our business growth across multiple industries, with an initial focus on the textile and laundry industries. You will take the technical and practical lead of conducting testing with customers to support the Commercial Team in driving revenue growth. You will also be the technical and practical lead at customer’s sites with respect to installation and commissioning of Matter equipment. Some maintenance actions and post commissioning support/troubleshooting will also play a key role in customer success. You will be responsible for the planning of such testing and work closely with our Commercial and Engineering teams to ensure successful outcomes with the customer. Key to this role is practical experience in the operation and maintenance of wastewater treatment equipment, or similar industrial solutions. Key to success in this role is working closely with customers to understand their needs and how we can help add value. You will be a self-motivated problem solver with strong engineering experience. Be the technical lead in planning for and conducting benchtop scale testing, analysis and reporting at customer’s sites. Being responsible for the installation and commissioning plan of industrial equipment at a customer’s site, whether for trial or following purchase. Develop and deliver the commissioning process for Matter’s equipment at customer’s sites. Work with the Engineering team to develop technical documentation, including assembly, installation and commissioning plans. Champion health and safety at Matter and customer sites. Support the Commercial Team in the development of new leads all the way through to sale and installation. Work closely with Engineering and Commercial teams to support the evolution and development of existing and new product, leveraging insights gained from on-site activities and capturing customer requirements. Consider and define the training needs of future team of direct reports focused on technical support of customer trials and installations. Working and delivering in line with Matter values.