About this role
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. The role In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations directly on our customers' faces, arms, legs and feet, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You will host parties for people of all ages. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills. Key Information Hours available: 12+ hours per week (Minimum of 3 days per week for lowest contract which much include at least 1 weekend day) Application Deadline: Sunday, 20th September Interview Date: Monday, 29th September Trial Shift Dates: 2nd, 3rd or 4th of October (Limited bookable slots each day) Compulsory Start Date: 10th October 9 am - 6 pm Compulsory training shifts: 11th October, 9 am - 6 pm 18th October, 9 am - 6 pm 24th October, 9 am - 6 pm End Date: 2nd January 2027 Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop. Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them. Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together. Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping. Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up. Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy. Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience. Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for. Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.