About this role
Permanent contract, 37 hours per week, 52 weeks per year Monday through Thursday 8:30-5 pm Friday - 8:30- 4:30 pm Interview - week of 28/9 The role is predominantly based at our Somer Valley Campus in Radstock; however, there will be occasions when you will be required to work at our City Centre Campus in Bath. Under the direction of the Student Services Manager the post holder will assist in the provision of an effective Admissions, Student Bursary and Information Advice and Guidance Service across both campuses within Student Services. Bath College is an inclusive education and training community, providing learning for people with a wide range of abilities from a far-reaching area, from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College. If you feel you can make a positive contribution, please complete the application form, making sure you detailing how your qualifications, skills and experience meet the requirements of the role. The job posting can close as soon as sufficient applications have been received. Provide administrative, information, advice and guidance support for the Student Services department Greet enquirers and respond to face to face, telephone, e-mail and written enquiries; elicit their needs and offer information, advice, guidance in line with exceptional customer service. Provide support in reception cover, signing in visitors into the college system and inform staff member of the arrival in line with the college visitor policy Assess applicant eligibility to study at the College in accordance with immigration regulations. Record relevant details on the management information system as required by the UK Border Agency. Provide information, advice and guidance on the range of courses available, Visa requirements, qualification equivalencies, course fees and funding, offering information on payment options, course locations, timetables etc. Carry out fee assessments in accordance to the current funding regulations and deal with complex cases as appropriate. Liaise with members of the English Language School to arrange assessments and or interviews as required. Where necessary, assist students in completing enrolment, application and bursary forms and information on procedures. Please see attached for the full Job Description