About this role
Job summary
We have exciting opportunities to join the Catering Team at University Hospitals Birmingham and play an important role in delivering high-quality meals and beverages to our patients at the Queen Elizabeth Hospital.
We have a range of permanent posts available, offering different working patterns:
* 1 x 37.5 hours -- Monday to Friday, 07:00--15:00
* 2 x 20 hours -- Monday to Friday, 15:30--19:30
* 1 x 15 hours -- Saturday and Sunday, 07:00--15:00
* 1 x 8 hours -- Sunday, 10:30--14:30 and 15:30--19:30
* 2 x 16 hours -- Wednesday, Thursday and Friday, 10:30--14:30
* 2 x 8 hours -- Various weekday shifts
These roles offer an excellent opportunity to find a working pattern that suits you while becoming part of a busy, friendly and supportive catering team.
You will help ensure patients receive a safe, nutritious and enjoyable meal and beverage service, while maintaining high standards of food hygiene, cleanliness and food safety.
Previous catering or customer service experience is desirable but not essential, as full training will be provided. We are looking for positive, reliable people with good communication and teamwork skills and a willingness to learn.
If you want a rewarding role where your work directly contributes to patient care, we would love to hear from you.
Main duties of the job
As a Catering Operative, you will play an important role in providing a high-quality meal and beverage service to patients across the Queen Elizabeth Hospital. You will work closely with patients and ward teams to ensure meals are delivered safely, accurately and on time.
Key duties include:
* Providing a friendly, professional and high-quality food and beverage service.
* Following all departmental procedures for patient meal service and food safety.
* Recording temperatures of regenerated food, chilled and frozen storage in line with HACCP requirements.
* Checking food dates and stock rotation and ensuring food is stored correctly.
* Maintaining excellent cleaning and hygiene standards within the working area.
* Handling cleaning chemicals safely in accordance with COSHH training.
* Managing food waste appropriately and reporting excessive waste to supervisors.
* Identifying and reporting equipment, service or other faults to supervisors or team leads.
* Reporting any concerns regarding inappropriate or abusive behaviour to a supervisor or line manager.
We are looking for reliable, positive and team-focused individuals who have good communication skills, take pride in their work and are committed to providing an excellent service to our patients. Full training will be provided.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
*GCSE Equivalent in English and Maths *Level 2 Basic Food Hygiene Certificate
Desirable
*Relevant Catering qualifications *Higher Catering Education *Other Education
Experience Essential
*Health and Safety or willingness to undertake in induction period *Food Hygiene Regulations or willingness to undertake in induction period *Willingness to undertake specific competencies to meet the full requirements of the role
Desirable
*Previous Catering Work Experience *Previous Hospital or Care Experience *Catering related knowledge *Allergy Training
Additional Criteria Essential
*Literate with basic I.T skills *Read and understand written documentation *Verbally communicate with people *Presentable *Work in large teams *Able to work in hot and cold environments *Time keeping
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)