About this role
Job summary
Are you a caring and dedicated individual looking to make a real difference in people's lives?
Mountbatten Hospice is seeking Healthcare Assistants to join our Inpatient Unit team. In this rewarding role, our HCAs work alongside registered nurses to provide outstanding person-centred care to patients with life-limiting illnesses, ensuring they receive the highest levels of comfort, dignity and support.
This is an opportunity to be part of a skilled and supportive multidisciplinary team, helping patients and their families during some of the most important moments of their lives.
If you are passionate about caring for others and want to make a genuine difference every day, we'd love to hear from you.
Hours to be worked flexibly including weekends, bank holidays, evenings/nights on a shift rota basis.
*Please note: we are not part of the NHS, and as such we do not hold a licence to enable visa sponsorship*
Main duties of the job
About the role:
Our Healthcare Assistants support the registered nursing team in providing the care and support to our patients on the Inpatient Unit at our Hospice. Working as part of the designated care team, they support the registered nurses in promoting and providing patient centred care, ensuring at all times the comfort, dignity and privacy of the patients in our care.
About you:
You will be qualified to Level 2 Health and Social Care Certificate and have previous care experience. The role will be part of a dedicated team of professionals, who will also be able to work under their own initiative to ensure the highest standard of care. A can-do attitude with strong communication skills will be required.
You will be required to deliver a high standard of direct patient care, assisting the patient in all activities of daily living, with both direct and indirect supervision as delegated by the qualified nurse.
About us
Mountbatten Hampshire is part of the Mountbatten Group, and its sister Hospice is Mountbatten Isle of Wight.
We pride ourselves on providing expert care and support to our communities across Hampshire and the Isle of Wight, who are facing death, dying and bereavement.
Our vision at Mountbatten is of a world where all dying people and those closest to them, have access to expert care of the highest quality, provided by compassionate and professional teams.
Our Values
We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other
We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do
We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources
We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others
Job description Job responsibilities
Promote a patient centred approach to care delivery by assisting patients in all daily living activities, as required by the nursing team and the patients care requirements, ensuring any changes in a patients condition is reported immediately to a registered nurse
Ensure patient comfort, dignity and privacy is maintained at all times and report any concerns to the nursing team.
Assist in the monitoring of patients blood pressure, temperature, pulse, respiratory rate, peak flow and oxygen saturation on completion of the internal training day and competency pack.
Obtain specimens of body fluids as requested by the qualified nurse on completion of the internal training day and competency pack
Escort patients to hospital and other appointments as requested
Maintain high standards of care in an environment which promotes equality and sensitivity for all individuals
Organise and provide patients meals and drinks as required, ensuring all dietary and medical needs of the patient are followed, raising any concerns with the registered nurse
Maintain a safe environment for all patients and colleagues across Mountbatten, reporting any concerns to the registered nurse
The postholder will be required to practice safe infection control methods at all times in accordance with Mountbatten policy and the required competency standards as a Healthcare Assistant
Be aware and practice safe manual handling in accordance with Mountbatten policy, in accordance with the required competencies and only when the relevant Moving and Handling training has been completed
Ensure that all general aspects of supporting the welfare of the patient(s) are provided, including ordering meals, changing and making beds and providing personal care as required
Please refer to the attached Job Description, which includes the Person Specification, for the full duties and responsibilities of this role.
Person Specification
Other Essential
Physically capable of undertaking safe manual handling of patients and equipment Emotional Resilience Willingness and commitment to own development, with the support of Mountbatten, to include, but not limited to mandatory training, Bluestream and clinical standards of care
Desirable
Willingness and commitment to support fundraising events at Mountbatten
Qualifications Essential
Care Certificate or NVQ level 2 in health care or equivalent or willing to study towards
Desirable
Specialist palliative care training
Skills Essential
Demonstrate commitment to the patients right to be involved in decision making relating to their health care and ensuring decisions are understood by care teams Good IT Skills including Microsoft and email applications Good communication skills to explain complex and sensitive information effectively in both written and oral to both patients, families, carers and other professionals Knowledge of pressure area care, nutrition and moving and handling with the ability to assess risk
Desirable
Commitment to improving and promoting palliative care services Motivated and committed to personal and professional development
Abilities Essential
To respond to difficult situations in a sensitive manner and have the ability to deal with difficult emotional situations To be an effective advocate for the patient within multi-disciplinary teams across all healthcare settings To work shift patterns on a rota basis including nights, weekend, bank holidays To be flexible in covering shifts at short notice.
Desirable
To effectively manage own time and workloads
Experience Essential
Experience of providing personal care and support for patients within care in a hospital, hospice or community setting Experience of working in a person centred/personal outcomes approach
Desirable
Awareness of palliative care issues Recent Palliative Care Experience Experience of dealing with vulnerable adults in a care setting Experience of working collaboratively within multidisciplinary teams and the ability to form good working relationships at all levels including volunteers
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mountbatten Hampshire
Address Botley Rd
West End
Southampton
Hampshire
SO30 3JB
United Kingdom
Employer's website https://www.mountbatten.org.uk/ (Opens in a new tab)