About this role
Job summary
An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service as a Team Secretary.
As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team. You should be able to integrate well with the existing team, be flexible in supporting the functions of the team and have a genuine desire to contribute to providing a quality service for patients.
The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers, the general members of the public and representatives from other hospital and organisations.
The post holder should be able to work with minimal supervision and will be required to use initiative, planning and prioritising of own time in a busy and challenging environment.
3 posts are available - 1 for each of the Integrated Care Areas - North/East, Mid and West.
Vacant posts are offered at 37.5 hours per week - Monday - Friday, 8.45 a.m. - 5.00 p.m.
Main duties of the job
To provide secretarial and administrative support to the designated Community Mental Health Teams and Intensive Assertive and Complex Emotional Difficulties clinicians ensuring that all requests either typing or administrative are promptly met. To ensure effective lines of communication between team members, patients and others, whilst maintaining confidentiality at all times.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Job description Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education, Qualifications and Experience Essential
RSA/OCR III Word-Processing or equivalent qualification or experience GCSE Maths and English or equivalent RSA/OCR II Audio-Typing or equivalent qualification or experience Previous experience working as a secretary within the NHS Computer Literate with experience of spreadsheets and databases
Desirable
Previous experience working as a secretary in a clinical environment in mental health
Skills & Aptitude Essential
Excellent communication and interpersonal skills Ability to meet deadlines and work under pressure whilst remaining calm Ability to manage own workload and work independently Ability to prioritise and work on own initiative
Knowledge and Abilities Essential
Knowledge of psychiatric medical terminology Knowledge of the Trust's electronic information systems Minute taking
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cornwall Partnership NHS Foundation Trust
Address North/East, Mid and West ICAs
TBC
TBC
PL31 2QT
United Kingdom
Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)