About this role
Job summary
Are you an experienced Facilities Management leader looking for an opportunity to provide strategic leadership across a diverse portfolio of services within a complex healthcare environment?
An exciting opportunity has arisen to join Synchronicity Care Limited (SCL) as Associate Director of Facilities. This is a senior leadership role with responsibility for the strategic and operational leadership of a broad range of Soft FM services across four hospital sites, including car parking, decontamination, portering, telecommunications, transport, security and waste management.
You will provide expert leadership and professional advice across SCL and County Durham and Darlington NHS Foundation Trust, working closely with senior colleagues, clinical teams, PFI partners and other key stakeholders. With responsibility for approximately 300 Facilities staff and delegated responsibility for Facilities Services resources, you will play a key role in ensuring safe, effective, compliant, resilient and patient-focused services.
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) and operates under its own Terms and Conditions.
Main duties of the job
As Associate Director of Facilities, you will provide strategic and operational leadership across a diverse portfolio of Soft FM services, ensuring they are safe, compliant, resilient, efficient and focused on the needs of patients, staff and visitors.
You will lead and develop a workforce of approximately 300 staff across four hospital sites, with responsibility for service performance, financial resources, workforce planning, risk, governance and continuous improvement.
Working at a senior corporate level, you will provide expert Facilities advice to SCL and the Trust, contribute to Board and Executive discussions, and work collaboratively with clinical, corporate and external partners. You will lead service transformation, manage complex contractual and PFI relationships, ensure regulatory and statutory compliance, and support the organisations resilience and sustainability objectives.
You will also deputise for the Managing Director when required, representing SCL at senior forums and providing effective leadership on complex and sensitive issues.
About us
Where available, visa sponsorship is subject to the role meeting the Home Office Skilled Worker eligibility requirements. This includes, but is not limited to, the role being eligible for sponsorship and meeting the applicable salary threshold and other immigration requirements. Eligibility for sponsorship will be assessed in line with current Home Office guidance.
This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.
We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is separate legal body to CDDFT.
SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
A Competitive salary Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time) Night Shift Working Allowances (where appropriate) Bank Holiday Working Allowances (where appropriate) Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
Job description Job responsibilities
Main Duties of the Role:
Provide strategic leadership for a diverse portfolio of Soft Facilities Management services supporting the safe, effective and efficient operation of the Trusts hospitals.
Lead services including car parking, decontamination, portering, telecommunications, transport, security and waste management, ensuring high standards of quality, performance, compliance and patient experience.
Provide leadership and direction to approximately 300 Facilities staff across four hospital sites, promoting a positive, inclusive and high-performing culture.
Oversee workforce planning, recruitment, retention, performance management, employee relations, training and staff development.
Hold delegated responsibility for Facilities Services financial resources, ensuring effective budget management, efficiency, productivity and value for money.
Provide strategic oversight of service performance, risk, governance, health and safety, business continuity and regulatory compliance.
Lead key Facilities assurance and information requirements, including ERIC, PAM, PLACE and the Data Security and Protection Toolkit.
Provide specialist Facilities advice and assurance across complex PFI, OHF, Non-OHF, NHS Property Services and Community Health Partnerships arrangements.
Develop effective relationships with senior Trust colleagues, clinical teams, corporate functions, contractors, PFI partners, suppliers and external stakeholders.
Provide authoritative advice on complex Facilities matters and contribute to senior corporate and Board-level decision-making.
Lead and influence service improvement, transformation and modernisation programmes, identifying opportunities to improve quality, efficiency, sustainability and value for money.
Contribute to delivery of the Trust Green Plan, including Travel and Transport objectives, and support wider sustainability and resilience priorities.
Ensure Facilities services are prepared to respond effectively to operational disruption, major incidents and changing healthcare requirements.
Deputise for the Managing Director when required, representing SCL at senior Trust, corporate and external forums.
Operate with a high degree of autonomy, professional judgement and accountability, balancing competing operational, clinical, financial, contractual and organisational priorities.
Person Specification
Qualifications Essential
- Degree-level qualification or equivalent level of knowledge and experience gained through significant senior management experience. - Evidence of continuing professional development relevant to the role.
Desirable
- Relevant postgraduate management or Facilities Management qualification. - Relevant professional qualification or membership of a recognised Facilities Management/professional body
Experience Essential
- Significant senior management experience within a large, complex organisation. - Proven track record of strategic and operational leadership of complex services. - Significant experience of managing large and diverse workforces, including complex employee relations and working with recognised trade unions. - Experience of managing budgets and delivering financial control, efficiency and value for money. - Experience of working collaboratively across organisational, professional and contractual boundaries. - Experience of leading service improvement, organisational change and performance management. - Experience of providing specialist advice and assurance to senior management and/or Board-level forums. - Experience within an NHS Trust, NHS-owned subsidiary or wider healthcare environment.
Desirable
- Experience of PFI, OHF/Non-OHF or similar contractual environments. - Experience of leading Facilities transformation or service redesign programmes. - Experience of managing decontamination, portering, waste, transport, security or other Soft FM services. - Experience of ERIC, PLACE and PAM processes.
Special Skills & Knowledge Essential
- Extensive knowledge of strategic, operational and financial management within a complex organisation. -Knowledge of NHS/PFI contractual arrangements and healthcare Facilities Management. - Advanced leadership and influencing skills, with the ability to influence senior colleagues and stakeholders across organisational and professional boundaries. - Highly developed analytical, problem-solving and decision-making skills, including the ability to interpret complex information and evaluate options. -Excellent communication, report writing, presentation, negotiation and interpersonal skills. - High level of political and organisational awareness, with the ability to operate effectively within a complex and changing environment. - Ability to work autonomously, prioritise competing demands and make sound decisions under pressure. - Ability to lead, motivate, develop and manage a large and diverse workforce. - Knowledge of relevant legislation, regulation, information governance, Health & Safety and NHS requirements applicable to Facilities Services. - Knowledge of Data Protection, confidentiality and Caldicott principles. - Commitment to continuous professional development and evidence of maintaining professional knowledge.
Desirable
- Knowledge of national Facilities Management standards and benchmarking
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name CDD Services (Synchronicity Care Ltd)
Address Darlington Memorial Hospital
Hollyhurst Road
Darlington
DL3 6HX
United Kingdom
Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)