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Receptionist and Booking Administrator - Peterborough @ North West Anglia NHS Foundation Trust

Peterborough, England, GBOnsiteContractJob reference C9176-26-0480
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About this role

Job summary

The physiological investigations teams (Cardiac) deliver services across 2 acute departments and Doddington community hospital, which support rural areas, with a plan to deliver services from the purpose-built Peterborough Community Diagnostic Centre (CDC), opening in the Autumn of 2026. Our team comprises of accredited staff and highly specialised physiologists, as part of the administrative team supporting the team you will be responsible for the day to day allocation of appointments and maintenance of accurate patient records. They will provide a friendly, reliable, easily accessible enquiry system for patients adhering to national guidance for booking and choice. The post holder will maybe required to work across all sites within North West Anglia NHS Foundation Trust. The post holder will preferably have experience of working within a diagnostic team or hold relevant qualifications to NVQ level II or above, or equivalent.

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

Main duties of the job

To book appointments for Cardiology Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines To monitor and maintain diagnostic waiting lists. To provide administrative support for the Cardiac Investigations Department To support the smooth running of the main reception area in Cardiac Investigations Department (CID) To provide cover for the Lead Administrator as required To support the smooth running of the main reception area in Cardiac Investigations Department (CID)

About us

We are committed to supporting colleagues through organisational change. Priority will be given to staff at risk within North West Anglia NHS Foundation Trust and Cambridgeshire & Peterborough Integrated Care Board.

Job description Job responsibilities

Please see the attached job description which gives full details of the role. Alternatively call to arrange an informal visit to meet the team.

Person Specification

Qualifications Essential

Educated to GCSE level in English Language and Maths or equivalent ECDL or equivalent experience

Desirable

NVQ 3 Business and Administration or equivalent experience

Experience Essential

Experience of supervision of Administration/Secretarial Staff Previous experience and/or can demonstrate an overall understanding patient pathways Systems administration experience

Desirable

Experience of working in the NHS in an administration role Experience of using PAS, databases, e-track Anglia Ice, MS office and Excel Spreadsheets

Skills Essential

Can demonstrate good standards of written and verbal communication, at all levels

Aptitudes Essential

Flexible and responsive to change and work across site if needed. Self-motivated and self-directed Able to deal tactfully in sensitive situations

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name North West Anglia NHS Foundation Trust

Address Peterborough City Hospital

EdithCavell Campus

Peterborough

PE3 9GZ

United Kingdom

Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Skills

AdministrationHealthcareNHSFixed-TermFoundation Trust

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