About this role
Job summary
If you are passionate about patient care and enjoy working in a busy, dynamic environment, then a career as a Phlebotomist could be the perfect opportunity for you.
Our team of Phlebotomists provides a blood-taking service for both inpatients and outpatients across several locations, including West Suffolk Hospital (WSH), Mildenhall Health Centre Hub, Newmarket Community Hospital including the CDC and Sudbury Community Health Centre. As the role involves working across multiple sites, the ability to travel independently between locations is essential.
The inpatient service operates seven days a week, while outpatient clinics run on weekdays, with Saturday morning sessions available at some sites.
Previous phlebotomy experience would be advantageous; however, we are keen to hear from individuals with the right attitude, enthusiasm and commitment to delivering excellent patient care. Full training will be provided for the successful candidate.
The post holder will be responsible for obtaining blood samples from inpatients and outpatients using venepuncture techniques, while also undertaking associated administrative and reception duties. You will need to demonstrate excellent communication and interpersonal skills, attention to detail, good manual dexterity, and strong literacy and numeracy skills.
By joining our team, you will contribute directly to the delivery of essential diagnostic services while upholding the Trust's values and commitment to putting patients first.
Main duties of the job
The post holder will be a valued member of the Phlebotomy team, responsible for obtaining blood samples by venepuncture from both inpatients and outpatients across a range of locations within West Suffolk Hospital and at community sites.
As a front-line member of staff, the post holder will play an important ambassadorial role, delivering a high-quality service and ensuring a positive experience for patients. There will also be opportunities to gain a broader understanding of Pathology services by supporting the work of other pathology departments and providing cover within Pathology Reception when required.
Key responsibilities include:
Collecting blood samples by venepuncture from patients and working flexibly across a variety of locations to support service delivery, including Outpatient Phlebotomy, inpatient wards and the Macmillan Unit at West Suffolk Hospital, as well as community services at Sudbury Community Health Centre, Newmarket Community Hospital and Mildenhall Health Centre Hub. This may also include working at additional locations as the service develops. Undertaking blood sample collection will initially be under supervision whilst completing phlebotomy training and developing competence. Please refer to the full Job Description and Person Specification for a comprehensive overview of the role and its responsibilities.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, MacMillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
Job description Job responsibilities
Please review job description attached to view main job responsibilities and duties.
Please note: We reserve the right to close this vacancy early should a high volume of applications be received.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Person Specification
Education & Qualification Essential
oGCSE in Maths and English, Grade A - C (5 - 9) or equivalent.
Desirable
oNVQ Training.
Experience & Knowledge Essential
oUnderstanding of role and activities associated with the post.
Desirable
oKnowledge of Pathology IT systems. oPrevious relevant experience or working in the NHS oECDL.
Skills & Abilities Essential
oGood verbal communication skills oDemonstrable interpersonal skills, ability to work alone and as part of a team. oAbility to concentrate for prolonged periods of time. oManual dexterity appropriate to activities associated with post.
Desirable
oGood written communication skills.
Personal Qualities Essential
oHigh level of accuracy and attention to detail. oStrives for excellence. oSelf-motivated. oAbility to be flexible and respond to the needs of the service oAbility to work under pressure and meet deadlines. oPuts the patient first in everything that is undertaken. Awareness of self and impact on others.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name West Suffolk NHS Foundation Trust
Address West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website https://www.wsh.nhs.uk (Opens in a new tab)