About this role
Silicon Labs (NASDAQ: SLAB) is the leading innovator in low-power wireless connectivity, building embedded technology that connects devices and improves lives. Merging cutting-edge technology into the world’s most highly integrated SoCs, Silicon Labs provides device makers the solutions, support, and ecosystems needed to create advanced edge connectivity applications. Headquartered in Austin, Texas, Silicon Labs has operations in over 16 countries and is the trusted partner for innovative solutions in the smart home, industrial IoT, and smart cities markets. Learn more at www.silabs.com. What we’re looking for: Based in Shanghai, this role will provide technical support to the sales team throughout the pre-sales and post-sales process. The successful candidate will also gather current market and customer insights and communicate them to the relevant business units to support product and business decisions.
Responsibilities:
• Provide technical support for key accounts customers as well as channel partners’ customers.
• Provide technical support in all phases of the design in process as well as to gain the final design win.
• Assist the sales team to carry out pre-sales promotion, customer training, demo board building, technical product presentation, troubleshoot in field, software programming, write up applications note, conduct workshop, etc.
• Drive channel partners’ FAEs to carry out business promotion and technical support.
• Work closely with Product Marketing and related Business Units to provide update, feedback or information in the respective specialties areas.
• Show strategy/direction to team in distributors and follow up with customers and headquarters effectively to accomplish business goals.
• Establish strong relationship with key engineers in customers’ organization by providing excellent technical support and personalize communication.
Qualifications & Requirements:
• BE in Computer Science, Electrical, Electronic System or a related field of study.
• Experience in applications on Wireless/ Bluetooth / MCU / Power modules.
• At least 5 years in semiconductor supporting experience.
• Good communication skills in both written and spoken English. Prior experience working with English-speaking counterpart will be a plus.
• Project management capability with presentation (generating and delivering) and business negotiation skills.
• Strong business acumen: marketing and sales sense to seek new business opportunities.
• Must be self-starter type to initiate necessary or expected actions.
• Good experience in C/C++ language programming.
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Silicon Labs is an equal opportunity employer and values the diversity of our employees. Employment decisions are made on the basis of qualifications and job-related criteria without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by applicable law.