About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: Overview
• Provides Food & Beverage Management quantifiable information with regard to expenditures, labor, revenue/room covers, etc., needed for proper forecasting and budgeting. • Efficiently schedules projects so as to meet all required deadlines. • Ensures all department revenue reports are accurate prior to submittal to management. • Evaluates business forecasts and assists department management determining adjusting staff hours/days of operation and supply ordering. • Ensures all financial records for the department are accurately maintained and updated on a timely basis. • Maintain a good working relationship with all outlet managers and food & beverage team. • Participate in financial training for restaurant managers. • Remain abreast of any changes in the food & beverage environment, including labor and systems. • Holds outlet leaders accountable for maintaining inventory, payroll, and cost controls. • Works to accomplish departmental goals, strategies, and objectives ensuring quality products and exemplary guest service while maintaining budgetary profit margins. • Supervises the restaurant management team and delegates assignments and duties. • Uses the Info data analysis program to monitor employee sales performance.
Responsibilities
• Monitors training of Management as well as line level team. • Develops and updates policies and procedures for food and beverage staff. • Reviews all guest service evaluations and other feedback from the Customer Relations department and resolves customer complaints and service deficiencies to ensure guest's faith in company has been restored. • Performs routine inspections of all restaurants and is on the floor during key result times. • Maximizes employee morale through leading by example. • Interview, hire, commend, discipline and/or terminate restaurant management and, if necessary, hourly employees, in compliance with established policies and procedures. • Attends departmental meetings and administrative hearings as required and conducts weekly meetings with restaurant management team.
Qualifications
• Excellent communication skills, both written and oral. • Excellent analytical and evaluation skills. • Flexibility in work schedule.
Additional Details
MUST BE 21 YEARS OF AGE