About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).
• Making drinks to spec recipe. • Demonstrating responsible alcohol service. • Serving food. • Handling cash & other forms of payment. • Making proficient sales transactions - using a point-of-sale system. • Properly checking I.D.s – for guests who appear to be under 30 years old. • Maintaining proper cash drawer balances. • Directing guests to areas/restrooms. • Demonstrating impeccable product knowledge. • Suggestive selling - using proven techniques. • Maintaining a clean and organized bar area. • Maintaining proper product pars – through bar pulls & inventories. • Stocking liquor, beer, wine and glassware throughout the shift. • Properly labeling, dating, covering and refrigerating prepped items for the bar. • Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware. • Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc. • Answering questions - accurately and politley. • Creating memorable experiences. • Entertaining guests to create “Raving fans". This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.