About this role
Position Summary
Role and Responsibilities
Responsibilities
• Provide detailed technical solutions to troubleshoot issues both onsite and on-call support • Take charge of urgent and serious defected cases as a Technical Specialist • Consult System Air Conditioner’s dealers and contractors in area of technical solution • Responsible for testing and site inspection in commissioning phase • Manage Company’s Big Project such as required technical support including good communication with customers. • Manage and monitor Outsource Service Technicians’ performance • Gather technical information for report preparation and set up team working schedule • Performs other duties as assigned by management /direct supervisor
Design & Planning:
• Design and calculate for air con drawing in DVM software with cooling load calculation for commercial air conditioners (VRF, DVM chiller). • Calculate equipment selection at DVM software and commercial air conditioning system. • Review project specifications, drawing and technical requirements. • Survey on site and meeting with client’s engineer, architect, contractors and sub-contractors to understand the requirement of air conditioning system and process to support with best system of design and product technical for projects. Site Supervision & Coordination:
• Resolve technical issues and provide engineering support during project implementation. • Corporate with customer service team for project installation, testing & commission and project handover.
Skills and Qualifications
• Bachelor or higher in Mechanical and Electrical Engineering • At least 5 - 10 years working experience in System Air Conditioner, HVAC systems • Having an intensive experience in Heating Ventilation Air Conditioning (HVAC), willing to learn and adapt knowledge to other related system • Energetic, mature, positive thinking and service-minded • Well-organized with strong analytical and problem-solving skills • Good communication and interpersonal skills • Ability to travel upcountry as business required • Good command of English both written and spoken with computer literacy
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