About this role
NeoWork is seeking a TrakSYS / MES Enterprise Applications Engineer to serve as a hands-on extension of our client's Systems Solutions team. In this role, you will support the configuration, troubleshooting, enhancement, and integration of Parsec TrakSYS and related enterprise systems across a manufacturing environment.
This is a delivery-focused engagement requiring deep TrakSYS expertise, strong manufacturing systems exposure, and the ability to collaborate closely with U.S.-based teams in a remote-first setup. You will help maintain system stability, improve manufacturing workflows, and ensure seamless data flow between MES, ERP, and other operational systems.
Requirements
Required
3–7+ years of hands-on experience with Parsec TrakSYS (configuration, screens, events, reports, and data models)Demonstrated experience integrating MES with ERP systems and other enterprise applicationsProficiency in troubleshooting complex data and workflow issues in manufacturing environmentsWorking knowledge of SQL, scripting, and/or data query tools used in MES/ERP contextsStrong communication skills in English with proven ability to collaborate with remote, U.S.-based teamsAbility to work within U.S. business hours (full or significant overlap)Nice to Have
Experience with SAP, Oracle, or other major ERP platforms in a manufacturing contextFamiliarity with OPC, SCADA, or other industrial automation systemsBackground in discrete or process manufacturing environmentsExperience working in managed services or client-delivery roles
Resposibilities
TrakSYS Configuration & Customization
Configure and customize Parsec TrakSYS to support manufacturing execution workflowsDevelop and maintain TrakSYS objects, screens, reports, and event modelsSupport enhancements and new feature rollouts in line with production requirementsMES Integration & Data Flows
Design and support integrations between TrakSYS and ERP systems (e.g., SAP, Oracle) and other operational toolsBuild and maintain data pipelines, APIs, and reporting connections to ensure accurate, timely data flowTroubleshoot interface issues and optimize data exchange between manufacturing and business systemsTroubleshooting & System Support
Diagnose and resolve workflow, system, and data issues in live production environmentsPartner with the client's Systems Solutions team to triage and close support tickets promptlyDocument root cause analyses and contribute to a knowledge base for recurring issuesContinuous Improvement
Identify opportunities to improve manufacturing workflows and system performanceContribute to standards, best practices, and documentation for the MES environmentParticipate in regular syncs with U.S.-based stakeholders to align on priorities and deliverables
Top 3 Skills We're Looking For
Hands-on Parsec TrakSYS (MES) — configuration, customization, and supporting manufacturing workflows in production environmentsMES Integrations & Data Flows — connecting TrakSYS with ERP and other systems via APIs, data pipelines, and reportingManufacturing Systems Troubleshooting — diagnosing workflow, system, and data issues in live production settingsBenefits
We offer health insurance for contractorsHoliday Extra PayThe work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.This is a 100% home-based positionWe prioritize the mental health of our team members and offer mental health days to support their well-being.In addition to the base salary, performance-based incentives are provided.There is an annual review and appraisal process in place.There are ample opportunities for professional growth and advancement within the company.