About this role
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities
• Manage and oversee outbound shipping functions, including picking, staging, scanning, and loading.
• Ensure timely and accurate order fulfillment to meet customer service expectations.
• Lead daily operations related to outbound transportation, including scheduling and carrier coordination.
• Monitor shipping KPIs such as order accuracy, on-time departures, and dock efficiency.
• Provide direct management of warehouse employees in the shipping department.
• Manage labor schedules, budgets, and consumable supplies for outbound operations.
• Maintain compliance with federal, state, and local shipping regulations.
• Develop staff through hiring, training, coaching, and performance evaluations.
• Partner with IT, operations, and logistics teams to implement process improvements in shipping workflows.
• Ensure safe and efficient use of equipment and adherence to safety procedures.
Qualifications and Requirements
• Bachelor’s degree in logistics, supply chain management, business, or related field preferred (equivalent experience acceptable).
• Minimum 5 years of supervisory or management experience in warehouse or logistics.
• Expertise in shipping operations and outbound logistics best practices.
• Strong leadership, organizational, and problem-solving skills.
• Ability to manage budgets and drive operational efficiency.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).