About this role
Sunrise,FL - USA
Position Requirements
RESPONSIBILITIES Scheduling & Coverage Management
• Develop, manage, and maintain clinical schedules, including daily, weekly, monthly, and on-call schedules, across multiple facilities. • Track and manage PTO, LOA, locum, and per diem provider assignments, ensuring appropriate coverage and alignment with operational needs and contractual obligations. • Adjust schedules in real time to address emergent coverage needs, collaborating closely with Chief Anesthesiologists and operational leadership. • Serve as an escalation point for scheduling conflicts, coverage gaps, and provider scheduling concerns. • Ensure adherence to QGenda scheduling standards, system accuracy, scheduling rules, and provider compliance. • Maintain accurate data within QGenda to support scheduling, timekeeping, payroll, and operational reporting requirements. • Perform ongoing schedule audits and data validation to identify and resolve discrepancies before they impact clinical operations or payroll.
QGenda AI Scheduling, Optimization & Administration
• Serve as the subject matter resource for QGenda scheduling and AI-powered optimization capabilities. • Configure, run, review, and manage the QGenda schedule optimizer to generate efficient schedules that balance clinical coverage requirements, provider availability, scheduling rules, contractual obligations, and operational needs. • Collaborate closely with Chief Clinicians and clinical leadership to establish and maintain scheduling rules, preferences, priorities, and constraints used by the QGenda optimizer. • Review optimizer results with clinical leadership, identify exceptions or conflicts, and make appropriate adjustments prior to schedule publication. • Continuously evaluate optimizer performance and refine scheduling rules and configurations to improve schedule quality, fairness, efficiency, and provider satisfaction. • Perform ongoing maintenance of QGenda, including provider profiles, scheduling rules, assignments, templates, locations, availability, and other system configurations. • Design, implement, and maintain QGenda scheduling automations to reduce manual scheduling activities, improve workflow efficiency, and increase schedule accuracy. • Identify opportunities to expand automation and optimization within QGenda based on operational needs and recurring scheduling workflows. • Monitor QGenda adoption and utilization, including provider and leadership usage, scheduling activity, optimizer usage, and compliance with established workflows. • Identify system, process, or adoption issues and collaborate with clinical and operational leadership to develop corrective actions and workflow improvements. • Support QGenda system enhancements, testing, implementation, and process changes as scheduling needs evolve. • Serve as a resource to providers and leadership regarding QGenda functionality, scheduling workflows, and best system practices.
Timekeeping & Payroll Support
• Review, reconcile, and approve all provider time punches within QGenda, ensuring timekeeping records accurately reflect worked hours, assignments, and approved time away. • Research and resolve discrepancies between scheduled assignments, actual time worked, time punches, PTO, and other provider timekeeping records. • Review and escalate payroll issues related to clinical provider hours, PTO, locum coverage, and other compensation-related scheduling activity. • Collaborate with service delivery, payroll, clinical leadership, and other stakeholders to ensure accurate and timely timekeeping. • Perform routine audits of timekeeping data to identify missing punches, discrepancies, exceptions, or trends requiring follow-up. • Support operational reporting needs, including schedule metrics, provider utilization, staffing trends and timekeeping accuracy.
Leadership, Collaboration & Communication
• Maintain open and proactive communication with providers, Clinical Chiefs, operational leadership, and hospital partners regarding scheduling and coverage. • Partner with clinical leadership to continuously improve scheduling processes, QGenda configurations, optimization strategies, and provider scheduling experience. • Translate clinical and operational scheduling requirements into effective QGenda rules, workflows, and automations. • Foster collaborative relationships with clinical staff and operational partners to support scheduling efficiency, provider satisfaction, and reliable clinical coverage.
REQUIRED QUALIFICATIONS
• Highly organized with strong attention to detail and accuracy. • Strong problem-solving and analytical skills with the ability to adapt quickly to changing priorities. • Effective communicator with the ability to collaborate across teams and leadership levels. • Comfortable working in a dynamic, fast-paced healthcare environment. • Experience with scheduling software, with QGenda strongly preferred. • Ability to learn and manage scheduling optimization, automation, and system configuration tools. • Proficiency with basic reporting and data analysis tools. • Demonstrated ability to identify process improvement and automation opportunities.
Total Rewards: Generous benefits package, including: • Paid Time Off • Health, life, vision, dental, disability, and AD&D insurance • Flexible Spending Accounts/Health Savings Accounts • 401(k) • Leadership and professional development opportunities
The Clinical Scheduling Coordinator plays a critical role in ensuring seamless clinical coverage across multiple facilities by managing daily, weekly, and long-term schedules for Anesthesiologists and Certified Registered Nurse Anesthetists (CRNAs). This position requires a detail-oriented professional who can balance accuracy, flexibility, and clear communication in a fast-paced healthcare environment. Serving as the central point of coordination between providers, leadership, and hospital partners, the Clinical Scheduling Coordinator helps ensure reliable staffing that supports safe, high-quality patient care.
EEO Statement North American Partners in Anesthesia is an equal opportunity employer.