About this role
Find your calling at Mercy!
Overview Facilitate the patient/guests experiences at Mercy by providing personal, professional and compassionate service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details:
Located at MERCY SURGERY CENTER SPRINGFIELD, MISSOURI FULL TIME
MINIMUM Qualifications: Education: High school diploma. Licensure: Valid Driver's License Experience: Previous experience in a Medical Office or customer service position. Other: - Critical thinking and problem-solving skills. - Professional verbal and written communication skills with the ability to type 50 wpm. - Knowledge of Microsoft Office.
Preferred Certifications: BLS preferred
The Medical Navigator provides personalized support throughout the patient experience, coordinating care, managing logistics, facilitating communication, and helping patients navigate treatment plans. This role ensures a smooth, efficient process while delivering exceptional service and support to patients and their families.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.