About this role
Find your calling at Mercy!
Advocates for patients and family members to assist with navigating through complex healthcare processes and assists with resolving conflicts, and complaints. Must have a working knowledge of MS Office software. Activities require critical thinking skills, some independent judgment, accurately documenting and maintaining records of a confidential nature, and responding to patients and families in a timely manner. Position Details:
License/Registration Current license/registration required for position: None
Education Minimum Required: High School Diploma or equivalent
Experience Required 5 Years of Experience working in a healthcare setting. Experience working with patients and family members preferred.
Additional Education/Experience Information: Computer literate and knowledgeable regarding Microsoft Windows and Microsoft Office.
Environmental Conditions Employee may be exposed to: Radiation, Fumes, Electrical Hazards
Physical Requirements: • Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. • Position requires prolonged standing and walking during each shift. • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.