About this role
Location: Hollywood, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Performs routine clinical and administrative duties in support of assigned area or office. Responsibilities:
Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up.Manages and facilitates all in-basket messages and patient phone calls.Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments. Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas.Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations.Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.Round with patients in practice to ensure Excellent Patient Experience is met.Reviews/Documents Social Determinants. Provides education/resources as needed.Follow-up on reported issues and assists with service recovery. Competencies:
ACCOUNTABILITY, ASSESSMENT- PATIENTS, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, KNOWLEDGE OF DISEASE PROCESS, MEDICATION ADMINISTRATION, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR Education and Certification Requirements:
Accredited Program: Medical Assistant (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS) Additional Job Information:
Responsibilities
• Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments. Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
• Reviews/Documents Social Determinants. Provides education/resources as needed.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas.
• Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up.
• Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations.
• Manages and facilitates all in-basket messages and patient phone calls.
• Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.
• Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.
• Round with patients in practice to ensure Excellent Patient Experience is met.
• Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
• Follow-up on reported issues and assists with service recovery.
Qualifications
• Accredited Program Medical Assistant Required • No prior work experience Required • BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART) Required or
• BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART) Required or
• BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART) Required or
• BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE) Required or
• BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS) Required and
• Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF) Required
Complexity of Work
• Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
• Can be graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program, possess Medical Assistant Registration or Medical Assistant Certification. or. or have six (6) months of patient care experience
• Employment in this position is contingent upon successful completion of a Level II Criminal History record check Working Conditions and Physical Requirements:
• Bending and Stooping = 60% • Climbing = 0% • Keyboard Entry = 60% • Kneeling = 40% • Lifting/Carrying Patients 35 Pounds or Greater = 20% • Lifting or Carrying 0 - 25 lbs Non-Patient = 40% • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0% • Lifting or Carrying > 75 lbs Non-Patient = 0% • Pushing or Pulling 0 - 25 lbs Non-Patient = 40% • Pushing or Pulling 26 - 75 lbs Non-Patient = 0% • Pushing or Pulling > 75 lbs Non-Patient = 0% • Reaching = 40% • Repetitive Movement Foot/Leg = 0% • Repetitive Movement Hand/Arm = 40% • Running = 0% • Sitting = 40% • Squatting = 0% • Standing = 60% • Walking = 60% • Audible Speech = 40% • Hearing Acuity = 40% • Smelling Acuity = 0% • Taste Discrimination = 0% • Depth Perception = 40% • Distinguish Color = 40% • Seeing - Far = 0% • Seeing - Near = 0% • Bio hazardous Waste = 60% • Biological Hazards - Respiratory = 60% • Biological Hazards - Skin or Ingestion = 60% • Blood and/or Bodily Fluids = 60% • Communicable Diseases and/or Pathogens = 60% • Asbestos = 0% • Cytotoxic Chemicals = 0% • Dust = 0% • Gas/Vapors/Fumes = 0% • Hazardous Chemicals = 0% • Hazardous Medication = 0% • Latex = 0% • Computer Monitor = 60% • Domestic Animals = 0% • Extreme Heat/Cold = 0% • Fire Risk = 0% • Hazardous Noise = 0% • Heating Devices = 0% • Hypoxia = 0% • Laser/High Intensity Lights = 0% • Magnetic Fields = 0% • Moving Mechanical Parts = 0% • Needles/Sharp Objects = 0% • Potential Electric Shock = 0% • Potential for Physical Assault = 0% • Radiation = 0% • Sudden Decompression During Flights = 0% • Unprotected Heights = 0% • Wet or Slippery Surfaces = 0%
Shift:
Disclaimer: The duties and responsibilities outlined in this posting are representative and not exhaustive. Candidates receiving a conditional offer of employment will be provided with the full job description, including essential functions, physical requirements, and working conditions. Candidates will have an opportunity to request and discuss any reasonable accommodation needed before or during the pre-employment health assessment process.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation or any other status protected by applicable federal, state, or local law.
In accordance with Florida law, qualified veterans, veterans with disabilities, spouses of veterans (including widows and widowers), and other eligible individuals may receive veterans' preference in employment. Applicants claiming veterans' preference must indicate their intent to claim preference in their application and provide supporting documentation at the time of application or as otherwise required.
Employment is subject to post offer, pre-placement assessment, including background screening & drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 7:30am-4:30pm) or email MemorialTalent@mhs.net