About this role
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Position Summary
The Director, Consensus Demand Planning sits within the Demand Planning organization, part of the Supply Chain Inventory Planning team and serves as the primary owner of the consensus level demand plan. This role reports to the VP of Demand Planning and owns the end-to-end process of converting demand signals into a single, trusted consensus forecast that the supply chain executes against. The role leads a specialized team oriented around two complimentary functions: channel-aligned demand planners who translate market intelligence into forecast inputs, and a technical forecasting resource who own the integrity of the statistical baseline in the planning system. This leader sets the direction, operating standards, and performance expectations for both functions, and is accountable for the quality and credibility of the consensus plan that the team produces.
Key Responsibilities
Consensus Forecast Ownership & Governance
• Lead the consensus demand planning function, establishing the process, governance model, and operating norms for how McKesson converts cross-functional demand signals into a single agreed-upon plan
• Own the demand planning inputs into the S&OP cycle, ensuring all signals are reconciled, enrichments are complete, and the consensus forecast is defensible and ready for cross-functional review.
• Define the decision rights, participation expectations, escalation paths, and accountability structures that make the consensus process function as a governed business process rather than an ad-hoc coordination exercise.
Market Intelligence & Enrichment
• Own the process for identifying, evaluating, and incorporating external demand-side signals into the statistical baseline forecast, including macroeconomic trends, payer policy changes, healthcare system dynamics, and geopolitical disruptions; establish and maintain a structured framework for how signals are sourced, assessed for credibility, documented, and weighted against the baseline when they diverge.
• Monitor the external environment on an ongoing basis, proactively surfacing signals that warrant a forecast adjustment and applying clear judgment on when a signal is material enough to adjust the baseline versus when it should be held as a risk assumption.
• Partner with cross functional teams to ensure long-range market assumptions are captured, validated, and reflected in the planning horizon with appropriate confidence levels.
• Ensure all enrichments are documented and traceable so that forecast decisions can be explained, audited, and used to improve future enrichment quality over time.
Statistical Forecasting & Technical Oversight
• Lead the technical forecasting function within the team, directing the resource responsible for baseline forecast generation, model configuration, algorithm integrity, and data input quality in Kinaxis Maestro.
• Own forecast accuracy and bias management at the portfolio level, holding the team accountable to measuring forecast error, diagnosing root causes, and continuously improving statistical performance over time.
• Establish the governance framework for statistical model performance, including thresholds for intervention, protocols for bias correction, and standards for when system outputs require human override.
• Ensure data inputs feeding the statistical baseline are accurate, complete, and arriving on time; partner with the COE and IT to resolve upstream data integrity issues that degrade forecast quality.
Team Leadership, Development & Continuous Improvement
• Build, develop, and retain a high-performing Consensus Demand team, setting clear performance expectations, role clarity and accountability structures.
• Drive succession and career development within the team, with a particular focus on creating a visible path from junior to senior levels.
• Create the conditions for the team to operate with increasing autonomy as the planning system matures, investing in structured ways of working that do not depend on institutional knowledge.
• Ensure the team’s processes and documentation evolve in step with the system capabilities, retiring manual workflows as system-enabled workflows mature.
• Partner with the Customer Facing Demand Planning Lead and the COE to ensure the consensus team is integrated into the broader planning rhythm and that handoffs are clean.
Minimum Requirement Degree or equivalent experience. Typically requires 12+ years of professional experience and 4+ years of management experience.
Education Bachelor’s degree in Supply Chain, Business or related field, or equivalent experience.
Critical Skills
• 12+ years in supply chain, demand planning, or customer operations roles with at least 4+ years in a leadership capacity managing teams and driving cross functional outcomes.
• Functional proficiency in Kinaxis Maestro or comparable advanced planning system.
• Demonstrated experience leading demand planning functions in a complex, high-volume distribution or pharmaceutical environment.
• Proven ability to influence without direct authority across a matrixed organization.
• Setting the strategic direction for a consensus demand function and translating that direction into clear team accountabilities and operating standards.
• Building trusted relationships with cross - functional partners while maintaining the objectivity required to make hard calls on the forecast.
• Project leadership and execution in complex technical environments.
• Championing cross-functional collaboration and enterprise-first mindset.
• Leading change and fostering adoption of new technologies and processes.
• Balancing statistical discipline with market intelligence, knowing when the model is right and when the business signal should take precedence.
Additional Skills
• Executive presence and strong communication skills - ability to represent the consensus demand function credibly in senior leadership forums and translate operational complexity into clear strategic framing.
• Demonstrated ability to work cross-functionally across demand planning, supply planning, and inventory management teams.
• Change management orientation, with experience supporting organizations through system or process transitions.
• Proficiency in analyzing data to identify trends, patterns, and insights.
• Familiarity with reporting and data visualizations tools such as excel, Power BI, Tableau or similar.
• Basic SQL knowledge or Business Objects querying language or writing.
• Ability to identify issues, assess the impact and develop solutions.
Physical Requirements
• Traditional office requirements. A large percentage of time performing computer-based work is required.
• Hybrid role, must live near Las Colinas office.
• Up to 25% travel.
This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$136,300 - $227,100
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