About this role
Are you ready to get ahead in your career?
• We want to empower you to turn your ambitions into achievements. • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
Principal Accountabilities: 1. Drive operational excellence by creating a conducive customer journey and ensuring speedy resolutions. 2. Ensure seamless operations in cash, inventory, floor, and in-store merchandising management. 3. Assist the HoMC in all aspects of store management and deputise in their absence. 4. Lead, coach, and mentor the team to foster a great service and high-performance culture. 5. Manage the in-store customer experience by understanding crowd patterns and executing smart staff scheduling. 6. Enforce quality and compliance with all standard policies and procedures.
What’s next?
• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.