About this role
Job Description:
Change Communications Lead in Global Team, E-invoicing (f/m/x)
in Mars Global Service Finance Operations Department Location: Warsaw Hybrid working * Fully virtual recruitment experience *
We're looking for an experienced Change Communications Lead to independently drive change communications for a major global finance e-invoicing transformation programme. This role will shape and deliver the end-to-end change communications strategy, supporting stakeholders across Suppliers, Customers, Segment Operations and MGS (Mars Global Services) teams. The successful candidate will develop a clear, coordinated communications, change and training approach that enables readiness, implementation, adoption and business continuity throughout the programme.
What would be your key responsibilities?
• Developing and executing the end-to-end change and communications strategy to support programme readiness, implementation, adoption, and business continuity. • Conducting stakeholder and audience impact assessments and translating insights into targeted communication and training plans. • Creating clear, engaging, and audience-specific communications that explain complex programme, process, and system changes. • Defining and maintaining a consistent narrative for the e-invoicing transformation, aligned with broader MGS and MGS Finance strategic messaging. • Preparing leadership communications, programme updates, and key stakeholder materials to ensure ongoing engagement and alignment. • Building strong relationships across the programme, including PMO, project leads, Segment and MGS stakeholders, and Corporate Affairs teams. • Acting as the primary point of contact for all change and communications activities related to the programme. • Supporting end-user adoption through targeted communications, engagement activities, and feedback mechanisms. • Monitoring communication effectiveness and stakeholder engagement, providing regular insights, reporting, and recommendations to programme leadership
What are we looking for?
• 5+ years of experience in managing change and communications for multiple, complex operational transformation programmes • Strong expertise in change impact assessments, stakeholder mapping and communication planning, with the ability to work independently within a project team. • Stakeholder management and relationship-building skills, with the confidence to engage and influence at all levels of the organization. • Ability to translate complex programme, process and system changes into clear, relevant and engaging messages for different audiences. • Experience creating effective multi-channel communications, including emails, SharePoint sites, videos and other digital content. • Proactive, curious and solutions-oriented mindset. • Resilient and comfortable navigating ambiguity, complexity and evolving project priorities. • Strong organizational and planning skills, with the ability to manage multiple workstreams and deadlines. • Fluent English, both written and spoken.
Nice to have:
• Experience leading communications and managing change for finance, technology, process transformation programmes within a complex global organization. • Experience with e-invoicing or finance transformation initiatives. • Experience working across global teams and multiple regions.
What can you expect from Mars?
• Permanent contract of employment as from the start. • Attractive financial conditions including Bonuses. • We will also look after your safety and well-being by offering you rich benefits package including life insurance, Employee Assistance Program fully covered by Mars, and private medical care, MultiBenefit Program and lunch card. • Extra savings scheme to support You in long perspective. • Support in career building through personalized development plan. • On-line shop with attractive discounts on our products that Your family and friend are going to love. • Possibility to participate in volunteering initiatives during working hours. • A modern and pet friendly office in the City Center (Zlote Tarasy building).
Apply now and upload you profile in English #KC1