About this role
Job Description Summary: Lead POS & Payment Systems Technician to oversee our technical support operations for retail clients, including Beauty Supply stores and specialty retailers. In addition to performing high-level installations and troubleshooting, this role will be responsible for supervising the technical team, optimizing service workflows, and ensuring the highest standards of customer satisfaction and system reliability.
Job Description: Key Responsibilities A. Team Leadership & Management
• Supervise and mentor junior technicians, providing technical guidance and performance feedb