About this role
JOB DESCRIPTION
• Conduct sales calls to all existing and new clients to increase awareness and establish supportive business relationships
• Identify and seek out prospective clientele within the sales area, including accommodation and function facilities
• Negotiate and propose adequate pricing to maximize profitability in consideration of sales strategy goals
• Develop and put into practice the most effective sales activity and service for each account
• Prepare reports on sales activities and sales calls periodically as required
• Liaise closely with other departments to co-ordinate customer requests/ requirements and ensure complete guest satisfaction
• Participate in sales trade shows conventions and promotional events within the industry when required
• Participate in sales activities including sales trips, both individually and in conjunction with the sales team when required
• Escort existing and potential clients on site-inspections to familiarize them with the product.
• Entertain clients in order to nurture the relationship and increase sales
• Enhance awareness by providing product knowledge and promote promotions and information
• Provide professional and courteous guest service at all times
• Network and maintain relations with clients and associates
• Achieve goal targets as assigned
• Collect & update competitors’ information
• Assist with planning & execution in activities, events for in-house residents and potentials
• Perform indoor and outdoor sales functions
• Perform other duties as assigned by DOSM
JOB REQUIREMENTS
• Minimum 2 years sales experience in hotel industry
• Bachelor degree in hotel industry or relevant qualification
• Good command in both speaking and writing in English
• Good presentation and public speaking skills
• Showing strong initiative and creative skills
• Ability to build up and enhance business relationship with corporate clients
• Passionate, self-motivated, highly proactive, customer-orientated, cooperative and able to work under pressure
• Proficiency in Microsoft software, and property management systems (PMS)
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BUSINESS SEGMENT
Real Estate
PLATFORM
Operating Division