About this role
Support active customer sites with the FulfillX software platform with the objective to achieve the highest level of system availability and stability as possible. In the event of a customer support event, this role supports through troubleshooting and resolution of issue(s) with speed, accuracy, and excellent communication. This role will also coordinate deployments of patches and/or upgrades to customer environments.
Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the