About this role
What do we do?
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.
We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally.
The Role:
As Paddle’s Executive Support Coordinator, you will provide high-quality administrative and coordination support to members of the Executive Committee (ExCo), helping to ensure their day-to-day operations run smoothly and efficiently.
Working closely with the Executive Assistant to the CEO, President and CFO, you will play a key role in managing diaries, travel, expenses, and general coordination across the Executive team. You’ll take ownership of administrative tasks and processes, enabling executives and the EA to stay focused on strategic priorities.
This role is ideal for someone highly organised, proactive, and detail-oriented, who enjoys working in a fast-paced, global environment and takes pride in delivering reliable, high-quality support.
What you'll do:
Diary & scheduling
Manage calendars for selected ExCo members, ensuring schedules are well-structured and optimised
Coordinate internal and external meetings across multiple time zones
Resolve scheduling conflicts and adjust plans as priorities shift
Travel & logistics
Coordinate domestic and international travel, including flights, accommodation, and ground transport
Build clear, detailed itineraries
Support with changes and disruptions, ensuring smooth execution
Expenses & administration
Prepare and submit expenses in line with company policies
Help with general administration as required by the ExCo member
Meeting & coordination
Coordinate meeting logistics and Offsites
Support preparation of materials where required
Track straightforward actions and follow-ups
Support to Executive Assistant (CEO & President)
Provide day-to-day support to the EA, helping manage volume and coordination across ExCo
Take ownership of administrative tasks to enable focus on higher-impact, strategic work
Step in to support scheduling, travel, and logistics as needed
Provide comprehensive cover to the EA during their annual leave of periods of business travel
General support
Provide consistent, high-quality administrative support across the Executive team
Help maintain structure, organisation, and smooth day-to-day operations
AI & continuous improvement
Use AI tools to improve efficiency across scheduling, note-taking, drafting, and organisation
Identify opportunities to streamline processes and reduce manual work
Adopt new tools and ways of working to improve productivity
We'd love to hear from you:
A professional with 3+ years’ experience in an administrative or assistant role, ideally supporting senior stakeholders
A strong diary manager, confident coordinating complex schedules across multiple time zones
Highly organised and detail-oriented, with the ability to keep things running smoothly
Comfortable operating in a fast-paced environment, managing multiple priorities with ease
A clear and professional communicator, both written and verbal
Proactive and self-directed, with a strong sense of ownership — you anticipate needs, take initiative, and act without being asked
A strong problem solver with sound judgement, able to quickly understand context and make sensible decisions
Discreet and trustworthy, with a high level of integrity and the ability to handle sensitive and confidential information with absolute professionalism
Hardworking with a strong work ethic, taking pride in being reliable, responsive, and delivering to a consistently high standard
Solutions-focused, with a bias to action and getting things done
Confident using AI tools (e.g. ChatGPT, Notion AI, or similar) to improve efficiency and output
Degree educated, or equivalent experience, with a focus on capability and judgement over formal qualifications
Everyone is welcome at Paddle
At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.
Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.
Our Values
Paddle Together - “None of us, is as smart as all of us”
Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple”
Paddle for Others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs”
Why you’ll love working at Paddle
We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture.
We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.