About this role
Job Description Position: Food and Beverage Assistant Department: Food and Beverage Department Reports to: Department Manager / Manager on Duty
Job Purpose To assist with the smooth running of the Hotel as directed by a Manager/Supervisor in the Food and Beverage department and to ensure that guests always receive an excellent standard of service and hospitality.
Midweek availability Monday - Friday, part-time hours.
Main Duties • To live to and embody the values of the business. • Ensure that guests are seated and provided with menus and drinks promptly. • Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have. • Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately. • Ensure an efficient and safe delivery of all food and beverage orders in line with the guest expectations ensuring an exceptional level of service is always maintained. • Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner. • To take and receive payment for all food and beverage orders. • To ensure F&B areas are tidied and cleaned to the required standards. • To liaise with the Duty Manager during the day with regard to any irregularities • To ensure effective communication with other departments in the Hotel • To be responsible for the room service when required. • To assist with the set up for functions • To assist guests with any queries they may have. • To promote a sense of team spirit within the F&B department and with all other departments • To ensure all aspects of the food service and standards of presentation and service are maintained. • To be observant of the food being served from the kitchen to ensure any problems are dealt with before reaching the guest. • To establish and promote excellent relations with the guests ensuring their expectations are always met and leading the team by example • To report daily to the Duty Manager, Manager or Supervisor with regard to service, comments and any other issues encountered. • To assist guests with your knowledge of the menu and to take order accurately • To assist with preparation of food service areas for service. • To be competent in taking reservations and allocating tables when necessary. • To assist in the preparation of table plans • To ensure all work is carried out in a hygienic manner and that the work area has excellent hygiene standards. • To demonstrate and promote our Vision, Mission and Values of the Midlands Park Hotel. • To adhere to all health and safety regulations as set out in staff handbook. • To participate in in all training provided by the company. €14.45 per hour