About this role
Schedule
Mon-Thurs 7:15-6:00
Fri 7:15-6:30
Sat 8:45-12:30
Hours scheduled will be within these windows of time. Schedule can change at any time due to staffing needs.
Teller Job Description
Daily responsibilities:
Customer Service:
· Exceptional appearance and verbal communication with coworkers and customers
· Questions/Concerns about customers’ accounts, deposits, withdrawals, debit cards, statements, checks, etc.
· Customer relationships
· Knowledge in various programs: gold teller, CIM, etc
· Completing required ongoing training via internet or internal
· Knowledge in bank policies, procedures, and Regulatory rules
Processing Transactions:
· Deposits / Withdrawals / Transfers
· Check cashing
· Loan payments
• Interest payments
• Principal increase/decrease
• Payoffs
• Fees : late, legal, etc
· Night drop / Mail
· Safe Deposit Box payments
· Commercial change orders
· Various General Ledger postings and Journal Entry’s
· Issuing Cashier Checks (internal and customers)
Balancing/Audit:
· Responsible for their own cash drawer and balancing with the teller system.
· Responsible for their checks received and balancing with the teller system.
· Maintaining their cash drawer not to exceed the daily limit
· Buying / Selling cash to/from vaults
· Responsible for securing cash, coin, negotiable items at all times
· Various dual control procedures
Other tasks as assigned.
$30,000/yr.