About this role
Job summary
Make a Difference with CNWL Health & Justice
CNWL is aTop Employer Award Winner, delivering high-quality healthcare to diverse communities across London and beyond. We are looking for a motivated and compassionate Mental Health In-Reach Service Managerto join our supportive Health & Justice team atHMP Bronzefield.
This is a unique opportunity to make a real difference to the lives of people in secure settings, helping to improve health outcomes, promote wellbeing and reduce health inequalities. Working within our prison healthcare service, you will be part of a forward-thinking multidisciplinary team providing high-quality care across a 7-day service.
Guided by our motto,"Caring, Not Judging,"we work alongside the criminal justice system and partner agencies to deliver responsive, person-centred primary care and mental health services that support recovery,rehabilitationand social inclusion.
Join an award-winning team where your skills, compassion andexpertisecan have a lasting impact.
Find out whatit'slike to work with us:Hear from our Health & Justice staff
Main duties of the job
The post holder will have overall responsibility for the line-management, clinical, operational and performance functions of the Mental Health In-reach Teams within the prison. This will involve ensuring effective and efficient resource utilisation, awareness of financial impact, the delivery of evidence-based patient care and a safe service. In conjunction with the Consultant Psychiatrist and the Head of Healthcare, the post holder will provide clear, visible leadership, vision and clinical expertise to enhance the service user experience.
To operate flexibly within a challenging healthcare environment, involving multiple providers, while being an ambassador for Healthcare and CNWL. To support the Team in the creation of effective pathways of care for the prisoners served.
About us
Why Join Our Team?
At CNWL, we are committed to supporting your wellbeing,development and career progression. You'llbenefitfromregular supervision,personalised development plans,specialist training opportunities,preceptorshipprogrammesandrevalidation support,helping you achieve your professional goals.
We value and celebrate our staff through initiatives such as ourHidden Gem Awardsand annual staff recognition events.You'llalso have access to a wide range of health and wellbeing services, ensuring you feel supported both at work and beyond.
ThroughMyTrustBenefits, you and your family can access over 1,400 discounts on shopping, travel, entertainment and dining, alongside free online learning resources to support your personal and professional development.
Staff based at our Surrey sites enjoyadditionalbenefits, includingfree onsite parkingandcomplimentary access to leisure facilities, making it easier to stay active, prioritise wellbeing and save money.
Join an award-winning organisation whereyou'llfeel valued, supported and empowered to make a real difference every day.
Job description Job responsibilities
Please see job description for full role requirements and responsibilities.
To deliver effective leadership and direction to all staff within the In-reach team.
To ensure the service is cost effective, well organised, evidence based, & service user focussed.
To ensure that all targets and performance indicators as agreed with the Head of Healthcare are met, and where they are at risk to communicate with the Regional Operations Manager and Business and Performance Lead as soon as a risk is identified.
To be responsible for implementing service changes when required, ensuring effective implementation with measurable outcomes and to agreed timescales.
To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver care more effectively.
To ensure that clinical practice in the team is delivered safely and in accordance with the Care Qualify Commission Framework, Professional Practice standards and any other relevant national policies and standards.
To implement a culture that focuses on improving outcomes across the care pathway for clients.
To work in partnership with the Prison and other healthcare providers to ensure there are clear and responsive operational policies, procedures and protocols.
To take a leadership role in the ACCT process and other risk management processes.
To ensure the effective clinical management of patients in In-patients, Segregation, the wings/house blocks, and any other area of the prison.
To ensure that transfers to secure hospitals are managed in the shortest possible timescale.
To take the lead on implementing care quality standards. This will include keeping updated with national policy and legislation, attending relevant Trust meetings, policy development and implementation of improvement programmes across the service.
To provide cover for the Head of Healthcare as required.
Person Specification
Education and Qualifications Essential
oRegistered Nurse, Allied Health or Social Care Professional. oEducation to degree level, or appropriate experience.
Desirable
oRecognised management training in leadership, policy or strategy oTraining or Mentorship qualification
Previous Experience Essential
oConsolidated years post-registration experience oSubstantive experience of managing within a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services at band 7 oSubstantial experience within a prison or low, medium or high security hospital setting. oExperience of re-provisioning of services and managing staff through change oExperience of service development oExperience of managing staff and resources. oExperience of writing reports and delivering presentations oExperienced in involving service users and carers in service planning and monitoring oCompetent in using IT, including word processing, spreadsheet and email. oExperience of multi-professional collaboration at senior level, including partnership working with other agencies
Desirable
oExperience of managing budgets
Skills & Knowledge Essential
oUp to date knowledge of nursing developments, especially in forensic mental health. oAbility to provide clinical advice appropriate to background and experience oAbility to build and develop teams of people and to provide strong leadership to a diverse workforce oDemonstrable ability to performance manages services to meet key performance indicators (KPIs) and performance targets oAbility to identify problems and use initiative and creativity in problem solving oAbility to communicate effectively in writing and orally, presenting ideas with clarity, for a variety of audiences. oAbility to manage pressure and changing and conflicting priorities effectively. oAbility to support and monitor systems for clinical practice o Able to influence and use negotiation skills to manage differences constructively. oA demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision. oAbility to manage change and conflict oAble to demonstrate a genuine commitment to principles of equal opportunity, fair access and service user empowerment, and the ability to translate principles into practice. oAble to demonstrate an understanding of safeguarding practice for both vulnerable adults and children oTo demonstrate professional integrity, and an ability to present the nursing viewpoint within appropriate meetings
Desirable
oDetailed knowledge of policy agenda in forensic Mental Health services oUnderstanding of the NHS Long term plan, and direction of travel for mental health services in ICS
Attitudes, aptitudes personal characteristics Essential
oTo demonstrate a positive 'can do' attitude despite the difficulty of any given situation oTo demonstrate the ability to weigh up situations and consider the benefits and problems before decisions are made.
Desirable
oDemonstrable ability to plan and implement change in the service and ensure the involvement of the workforce in the programme of change.
Other Essential
The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job. Ability to promote anti-discriminatory and anti racist practices. Ability to promote and work in line with the working model of a 7 day a week service.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Central and North West London NHS Foundation Trust
Address HMP/YOI Bronzefield
Woodthorpe Road
Ashford, Middlesex
TW15 3JZ
United Kingdom
Employer's website https://www.cnwl.nhs.uk/work (Opens in a new tab)