About this role
Job summary
Hourly Rate: £12.75
28.5 hours a week
Following a retirement, we are looking for two competent, reliable and enthusiastic persons to join our Practice Team.
Experience of working in a GP surgery, the use of Emis and Welsh speaking are all desirable.
The successful candidates will work to a set weekly rota, but with the expectation of working additional hours to cover for annual leave and sickness.
Post one: Monday 8.00 - 17.30, Tuesday 8.30 - 18.30, Thursday 8.00 - 17.00
Post two: Tuesday 8.00 - 17.30, Wednesday 8.30 - 18.30, Friday 8.30 - 17.30
Duties include general reception work, answering phones, booking appointments, efficiently dealing with patients and signposting where appropriate, processing prescription requests, managing workflow, communicating in a courteous, clear and concise manner with GP's, other healthcare professional working both in the practice and externally, patients and other service providers and stakeholder and a number of other administrative duties.
Applicants must be a team player and have to cover annual leave and sickness if required.
Main duties of the job
Reporting to the Senior Receptionist and Practice Manager the successful candidates will perform a variety of duties as outlined in the attached Job Description.
About us
We are a thriving family orientated practice situated in Aberystwyth, a beautiful coastal area in West Wales. Aberystwyth is a university town which is also home to Welsh Government offices, Ceredigion County Council headquarters and the National Library of Wales. There are excellent primary and secondary schools in the area, along with numerous cultural and outdoor amenities including a leading arts centre, mounting biking, walking and numerous water sports.
Please visit Practice website
Job description Job responsibilities
The position will involve both a mixture of reception and administrative duties on a fixed rota basis.
Please see Job Description and Person Specification
Person Specification
Experience Essential
Previous reception / customer service experience
Desirable
Previous administrative experience
Qualifications Essential
Understanding of the importance of confidentiality and discretion - GDPR Calm under pressure Well presented with good interpersonal skills Proficient in the use of email Experience of using Microsoft software applications, including Outlook, Word and Excel Excellent communication skills both written and verbal Attention to detail Ability to work as part of a team Ability to work on own initiative Ability to prioritise tasks Reliability and flexibility Stress tolerance Willingness to undertake Welsh lessons
Desirable
Welsh oral and written Knowledge of EMIS Minimum of English GCSE/O Level Proficient in spelling, punctuation and grammar Relevant training or qualifications Experience in using GP clinical software Knowledge of medical terminology
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name GP Practice in Wales
Address Ystwyth Medical Group
Parc Y Llyn Retail Park
Llanbadarn Fawr
ABERYSTWYTH
Dyfed
SY23 3TL
United Kingdom
Employer's website https://gpwales.co.uk (Opens in a new tab)