About this role
Job summary
Experience working in NHS, specifically in General Practice
Proficient in using SystmOne, Docman, ICE, and Accurx systems
Skilled in Microsoft Office applications i.e. Word and Excel
Good knowledge of the English language
IT literate
Main duties of the job
Receiving patients and helping them where possible
Booking appointments, using the telephone, answering routine inquiries.
Taking and giving messages to patients, doctors/nurses.
Administrative/Clerical duties
Use of computers for repeat prescriptions, appointments etc
Handling general enquiries, explaining surgery procedures, making new and follow up appointments.
Dealing appropriately with various forms
Downloading hospital correspondence
Scanning
Recording requests for home visits and messages
Any other duties, which may be required and agreed with the Practice.
About us
Receiving patients and helping them where possible
Booking appointments on computers
Using the telephone, answering routine inquiries. s.
Taking and giving messages to patients, doctors/nurses.
Administrative/Clerical duties
Use of computers for repeat prescriptions, appointments etc
Handling general enquiries, explaining surgery procedures, making new and follow up appointments.
Dealing appropriately with various forms
Downloading hospital correspondence
Scanning
Recording requests for home visits and messages
Job description Job responsibilities
Receiving patients and helping them where possible
Booking appointments on computers
Using the telephone, answering routine inquiries. s.
Taking and giving messages to patients, doctors/nurses.
Administrative/Clerical duties
Use of computers for repeat prescriptions, appointments etc
Handling general enquiries, explaining surgery procedures, making new and follow up appointments.
Dealing appropriately with various forms
Downloading hospital correspondence
Scanning
Recording requests for home visits and messages
Person Specification
Experience Essential
Experience in dealing with patients and good telephone manner and able to work on part of a team.
Desirable
Working in a GP Practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Victoria Surgery
Address Victoria Road
Tipton
West Midlands
DY4 8SS
United Kingdom
Employer's website https://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=35411 (Opens in a new tab)