About this role
Job summary
This is an exciting opportunity to deliver tangible change in the way in which care is delivered for our local community. The role will be working across our Primary Care Network of 10 practices and 70,000 patients covering the geographical area embracing Little Horton, West Bowling, and Manningham.
Horton PCN is a large and vibrant Primary Care Network. As a PCN we share a vision for our community and those who we look after; we are committed to working more closely together so we can provide a broader range of care and services for our patients, more efficiently and in a more joined up way. We will achieve this by closer working not only with each other but also with others involved in primary and community care, including community nursing teams, adult social care and voluntary and community organisations in our area.
We have recruited a number of clinical colleagues in the PCN to help us achieve this and will be consolidating these teams further over the coming years. We have a number of great ideas that will help us realise our vision and a number of projects we would love to implement. We need some help to bring all this to fruition as all existing practice staff are working at or beyond capacity so we need someone whose role is to bring to life our PCN vision and deliver projects.
Main duties of the job
We are looking for someone with a good knowledge and understanding of Primary Care who can manage the delivery of a number of projects across all of the PCN practices. You will be self-motivated with a pragmatic can-do approach to ensure that the practices start to realise the tangible benefits that we know can be achieved quickly by working better together as PCN. You will work to develop and embed the teams and this will be a catalyst to introducing more harmonised working between our practices.
About us
This is an exciting opportunity to join this GP provider organisation encompassing GP practices across Bradford City with a total patient population of around 160,000 and representing one voice for primary care in the City area.
Further ongoing support is provided through both local and countrywide governance and peer support groups. Additional professional development in line with the individuals needs will be available with shadowing, e-learning, relevant courses/conferences and higher level training opportunities being supported.
Salary will be based on the skills and experience that you bring to the role.
Job description Job responsibilities
Applicants should refer to the attached job description for full information.
Job Summary
The post holder will be working with Horton Primary Care Network a network of ten GP practices working collaboratively across the network area with our community partners to deliver the best possible health and wellbeing care for our local population.
This is a pivotal role, the purpose of which is to provide strategic and operational management support to the Clinical Director and PCN Board to deliver local strategic objectives.
The postholder is required to work from the PCN Head Office at Little Horton Lane Medical Centre remote working from home is not an option to ensure direct, face to face collaboration with the Clinical Director and PCN and practice teams.
The manager will be comfortable looking strategically, exploring new ways of working, suggesting options for change and being prepared to push the boundaries of established thinking.
The PCN practices have agreed to work together to deliver the NHS Long Term Plan and Network Contract DES. The post holder will be expected to deliver local strategic objectives and priorities acting as the key enabler for the Clinical Directors vision.
Key Roles and Responsibilities
Strategic management and planning
Contribute to PCN strategy; formulate objectives and research and develop ideas for future PCN organisational development
Monitor and evaluate performance of the PCN against objectives; identify and manage change
Prepare and annually update a PCN Strategic Development Plan, overseeing the implementation of the aims and objectives
Assist the Clinical Director in analysing service specification, performance indicators and data collection requirements to inform design for new PCN services
Direct Collaboration with the Clinical Director (Core Requirement)
Work very closely and intensively with the Clinical Director on a daily basis, providing direct management support, strategic advice, and operational oversight from the shared office base at Little Horton Lane Medical Centre.
Act as the Clinical Director's right hand, ensuring seamless communication and execution of PCN priorities through daily face-to-face interactions.
Provide immediate, on-site support to the Clinical Director, enabling rapid decision-making and problem-solving without the delays associated with remote communication.
Attend relevant local meetings in agreement with the Clinical Director, share views, and liaise with member practices and other agencies.
Communication & Stakeholder Engagement
Develop and maintain effective communication both within the PCN and with relevant outside agencies.
Support PCN GP practices and ensure effective two-way communication between practices and the PCN. The successful candidate will understand the specific nuances and cultures of each of the 10 practices within the Horton PCN.
Build strong relationships with stakeholders, acting as the "glue" between the practices and the PCN Board.
Represent the PCN at meetings, in the community, and to the media as and when required.
Operational Delivery & Project Management
Provide project management for the implementation of PCN initiatives.
Keep abreast of national policies relating to the PCN DES. Support local PCN developments, in line with local (ICB) and national (NHSE) requirements.
Identify opportunities where it will be beneficial to work as a PCN rather than individual practices and bring these to fruition.
Oversee the coordination and delivery of enhanced services and other service submissions on behalf of the PCN.
Oversee the administration of the PCN, ensuring a well-organised and efficient operational framework.
Support and work with practices which may be experiencing difficulties achieving PCN targets, using existing relationships to facilitate support and improvement.
Governance & Compliance
Identify and record risks and issues, developing contingency plans with service leads.
Ensure all relevant national strategies, policies, targets and frameworks are fully adhered to and implemented.
Ensure compliance with GDPR and other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance.
Work with the general practice teams to ensure the practices are compliant with CQC standards.
Team & Staff Management
Co-ordinate the induction, and training of new and existing PCN staff contracted via the ARRS.
Provide management and support to PCN employed staff.
Clarify objectives and priorities for network delivery in line with operational realities, financial parameters and contract requirements.
Support the clinical teams to deliver an efficient, high level of services to practices and patients.
General
Ensure that all activities are monitored and evaluated.
Attend internal meetings as required.
Work in accordance with all policies, including the equal opportunities policy and practice.
Attend any training courses and supervision sessions as required.
Work with due regard to the Health and Safety Policies, ensuring all practices and procedures are undertaken in accordance with issued guidelines.
Undertake any other duties as may reasonably be required from time to time.
To be prepared to work flexibly, including evenings and weekends if required.
Person Specification
Personal Qualities Essential
Self-motivated with strong communication skills, an enabler and forward thinker Able to build and maintain relationships whilst maintaining appropriate professional boundaries - essential for working with the ten member practices Commitment to reducing health inequalities and proactively working to reach people from diverse communities Able to work in a changing environment Have an insight into own learning and development needs Requires a flexible approach and a need to be highly motivated Have developed personal resiliance
Desirable
A strong alignment with the vision of the Clinical Director and the PCN Board
Experience Essential
Specialist knowledge of working in an administrative and business environment and its systems and practices including projects, business/strategic planning and information management Demonstrable experience of effective planning and organisational skills to deliver targets to deadlines Experience of successfully developing and implementing projects. A minimum of two years experience of working in a senior management role
Desirable
Knowledge of primary care contracting and commissioning Experience of working in primary care or the wider NHS An understanding of the specific health inequalities and demographic challenges facing the Bradford City ICB area Proven ability to work collaboratively with multiple GP practices simultaneously
Qualifications Essential
Educated to degree level in a relevant subject or management qualification at equivalent level Training / experience of working at graduate level
Desirable
Evidence of continued professional development
Skills and abilities Essential
High level of professional interpersonal and communication skills with the ability to persuade and negotiate. High calibre of technical literacy; Microsoft Applications eg Word, Excel, Microsoft Teams, Outlook. Experience of general practice clinical systems and reports (ideally SystmOne) Proactive and a natural leader to promote new thinking and ways of working Supporting colleagues to work as an effective team and develop their own skills. Excellent motivational skills to ensure completion of tasks on time and able to effectively influence others to complete agreed actions Ability to analyse/collate and interpret information and present results in a clear and concise manner Effective problem solver and strong negotiation skills Ability to use initiative, make decisions and solve problems independently and to know when to refer upwards Ability to provide and receive sensitive information in a confidential manner, resolve queries and conflict by using tact, diplomacy and emotional intelligence Ability to manage and prioritise own workload and work unsupervised Ability to engage with external agencies and stakeholders to represent the PCNs interests
Desirable
A strong alignment with the vision of the Clinical Director and the PCN Board
Other Essential
The successful applicant must be flexible and able to adapt to an ever-changing environment
Desirable
Full driving licence and have access to a vehicle to allow independent travel.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name City Health Federation
Address LITTLE HORTON LANE MEDICAL CENTRE
392 LITTLE HORTON LANE
BRADFORD
WEST YORKSHIRE
BD5 0NX
United Kingdom
Employer's website https://city-health.org.uk/ (Opens in a new tab)