About this role
It’s never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that. people. We have an exciting opportunity for you to join our team as Senior Associate, Fund Services . Reporting to the Manager, Fund Solutions, this full-time and permanent position is based in Malaysia and offers regional coverage, allowing you to make a significant impact to our Fund Services and its’ growth. Key responsibilities: Monitoring & Performance Governance Monitor GSC service delivery against SLAs, KPIs, and operational targets. Maintain dashboards and reporting packs highlighting service performance, issues, and trends. Coordinate monthly / quarterly service review meetings with Department leads and GSC leadership. Track progress on improvement initiatives and escalate delays or risks. Risk Governance & Compliance Maintain risk registers and ensure timely updates from process owners. Monitor risk treatment plans and confirm that mitigation actions are completed. Ensure alignment with group policies, controls, and compliance requirements. Track and report incidents, issues, and control breaches, including root-cause analysis. Governance Documentation & Reporting Prepare governance reports, including risk dashboards, and compliance status updates. Support reporting to risk committee and key stakeholders Undertake general administration and other projects as assigned Required Qualifications Bachelor’s degree in Finance, Banking, Accounting, Economics, Business, or a related field is preferred. Minimum 5 years of relevant working experience Good understanding of internal controls, risk principles, and shared service delivery models Strong skills in Microsoft Office (Excel, PowerPoint, Word). Excellent communication and stakeholder management abilities. Strong organization and prioritization skills. Analytical, meticulous and systematic in approach to work. Able to interpret data and identify trends. Able to multi-task, meet deadlines, and work resourcefully. Self motivated, diligent, positive working attitude and strong desire to learn. Company Benefits: At our Malaysia office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave. Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work. As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field. If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!